Media files can't play remotely.

tinh_x7 · 18. Januar 2017

Hello,

I been using OMV3 (fresh installation) for two months now, and I didn't pay attention about this Emby/Plex video playback remotely until last week.
I tried several attempts with the old Share folder, but it doesn't work.
So, I created a new Share folder with default permissions = 2755, root:users; sub-folders = Zero:users. NO ACL.
Un-installed Emby, re-installed Emby, but no dice.

If I play the media files from local network, no issue.
Emby/Plex use the same share folder.
All appropriate ports are forwarding in the router.
When I play the mp3 or mp4, the files are stuttering/buffering.
It sometimes play if I let it buffering more than 5 mins.

I ran out of idea.

happyreacer · 18. Januar 2017

have you enough space on a system disc and eny other resauce limit?

tinh_x7 · 18. Januar 2017

Yes, plenty of space.

kawu2 · 19. Januar 2017

Hello,

Do you have any error message or media just can not buffer?

tinh_x7 · 19. Januar 2017

No error messages.
I posted this issue in Emby forum, but no response yet.

kawu2 · 19. Januar 2017

I had problem on PLEX with transcoding media over internet (I'm a freak and I use source quality over internet :P) and I found one useful option:
Settings>SERVER>Transcoder and there I've added:
Transcoder temporary directory to /tmp/ (where /tmp dir have more free space then my media to be played)

Please try this and let me know. Eventually you can post some settings of your PLEX server so I can try to help.
I didn't use EMBY - for me PLEX+KODI

tinh_x7 · 19. Januar 2017

Ok, I check that tonight.
My videos are pre-transcoded to mp4.
Plex/Emby don't need to transcode anything, but play directly.
Assume my videos are not transcoded, then mp3 should play fine, but it doesn't.
Overall, Plex, Emby, NextCloud can't play any media remotely.

kawu2 · 19. Januar 2017

What's your bandwide?
Upload and download speed?

tinh_x7 · 19. Januar 2017

DL: 70Mbps

kawu2 · 19. Januar 2017

For sure enough

tinh_x7 · 19. Januar 2017

I don't think this has to do with network speed or file permissions.
By default, others have R/X permissions.
If the permissions are wrong, then regardless whether Emby/Plex play the files locally or remotely, it will not able to.
I tried with HTTP & HTTPS, but same result.

tinh_x7 · 20. Januar 2017

Created a transcoder temp dir doesn't make a difference.

plex's files:

Code

/var/lib/plexmediaserver/Library/Application Support/Plex Media Server$ ls -la
total 44
drwxr-xr-x 9 plex nogroup 4096 Jan 19 18:41 .
drwxr-xr-x 3 plex nogroup 4096 Jan  1 12:20 ..
drwxr-xr-x 5 plex nogroup 4096 Jan 19 18:45 Cache
lrwxrwxrwx 1 root root      22 Jan  1 12:20 Codecs -> /opt/plexcodecs/Codecs
drwxr-xr-x 3 plex nogroup 4096 Jan  1 12:20 Crash Reports
drwxr-xr-x 3 plex nogroup 4096 Jan 19 18:11 Logs
drwxr-xr-x 3 plex plex    4096 Jan  1 12:22 Media
drwxr-xr-x 5 plex plex    4096 Jan  1 12:43 Metadata
-rw-r--r-- 1 plex plex       4 Jan 18 21:28 plexmediaserver.pid
drwxr-xr-x 3 plex nogroup 4096 Jan 16 16:00 Plug-ins
drwxr-xr-x 7 plex nogroup 4096 Jan  1 12:20 Plug-in Support
-rw------- 1 plex plex    1170 Jan 19 18:41 Preferences.xml

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emby's files:

Code

/var/lib/emby-server$ ls -la
total 44
drwxr-xr-x 11 emby emby 4096 Jan 17 20:29 .
drwxr-xr-x 54 root root 4096 Jan 17 20:29 ..
drwxrwxr-x 12 emby emby 4096 Jan 19 18:44 cache
drwxrwxr-x  5 emby emby 4096 Jan 19 18:43 config
drwxrwxr-x  3 emby emby 4096 Jan 17 20:29 .config
drwxrwxr-x  7 emby emby 4096 Jan 19 18:43 data
drwxrwxr-x  2 emby emby 4096 Jan 17 20:29 localization
drwxrwxr-x  2 emby emby 4096 Jan 19 18:43 logs
drwxrwxr-x  6 emby emby 4096 Jan 17 20:41 metadata
drwxrwxr-x  3 emby emby 4096 Jan 17 20:29 root
drwxrwxr-x  2 emby emby 4096 Jan 17 20:38 ssl

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Found some errors today:

Code

2017-01-19 18:43:36.0121 Error MediaEncoder: Error in WaitForExit
2017-01-19 18:43:36.0121 Info MediaEncoder: Killing ffmpeg process
2017-01-19 18:43:36.0121 Error MediaEncoder: Error killing process
    *** Error Report ***
    Version: 3.1.2.0
    Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -restartpath /usr/lib/emby-server/restart.sh

Share's folders:

Code

/media/54bf67db-da31-4c50-bb3c-27140944b223$ stat Share
  File: ‘Share’
  Size: 4096            Blocks: 8          IO Block: 4096   directory
Device: 97fh/2431d      Inode: 139132929   Links: 11
Access: (2775/drwxrwsr-x)  Uid: (    0/    root)   Gid: (  100/   users)
Access: 2017-01-18 21:27:17.060915454 -0500
Modify: 2017-01-17 21:22:53.013954523 -0500
Change: 2017-01-17 21:22:53.013954523 -0500
 Birth: -

Code

/media/54bf67db-da31-4c50-bb3c-27140944b223/Share$ ls -la
total 68
drwxrwsr-x 11 root  users  4096 Jan 17 21:22 .
drwxr-xr-x 16 root  root   4096 Jan 19 18:42 ..
drwxrwsr-x  4 tinh users  4096 Jan 17 18:54 aBC
drwxrwsr-x  2 tinh users  4096 Jan 17 18:17 Docs
drwxrwsr-x  2 tinh users 20480 Jan 18 18:44 xYZ
drwxrwsr-x  4 tinh users  4096 Jan 17 20:10 Movies
drwxrwsr-x  2 tinh users 12288 Jan 17 20:01 Music
drwxrwsr-x  2 tinh users  4096 Jan 17 19:36 Music Videos
drwxrwsr-x  2 tinh users  4096 Jan 18 18:46 Photos
drwxrwsr-x  2 tinh users  4096 Jan 17 20:11 ddYZ
drwxrwsrwx  3 tinh users  4096 Jan 18 18:50 .recycle

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tinh_x7 · 2. Februar 2017

After I installed the update that you guys pushed out on 1/31/17: libgd3
linux-compiler-gcc, my media files are playing remotely fine now.

Thanks.

ryecoaaron · 2. Februar 2017

Those are debian packages. No one with OMV pushed them.

Jetzt mitmachen!