usbbackup broken

Chris71 · 14. Mai 2017

Hi,

I just wanted to make my usual backup by just plugging in my USB3-hard drive, but this time, it failed.

I plugged in the disc, and in /var/log/daemon.log, you can read, what happened:

May 14 17:18:05 nas systemd[1]: Found device External_USB_3.0 TOSHIBA_EXT.
May 14 17:18:05 nas systemd[1]: Found device External_USB_3.0 TOSHIBA_EXT.
May 14 17:18:05 nas systemd[1]: Starting Execute the rsync backup jobs when /dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2 is plugged in...
May 14 17:18:06 nas ntfs-3g[3900]: Version 2014.2.15AR.2 integrated FUSE 28
May 14 17:18:06 nas ntfs-3g[3900]: Mounted /dev/sde2 (Read-Write, label "TOSHIBA EXT", NTFS 3.1)
May 14 17:18:06 nas ntfs-3g[3900]: Cmdline options: rw
May 14 17:18:06 nas ntfs-3g[3900]: Mount options: rw,allow_other,nonempty,relatime,fsname=/dev/sde2,blkdev,blksize=4096
May 14 17:18:06 nas ntfs-3g[3900]: Ownership and permissions disabled, configuration type 7
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:07 nas openmediavault-usbbackup-fefe811c9a7804e3c6137d70193f91ea[3896]: ERROR: External storage device </dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2> not mounted!
May 14 17:18:08 nas ntfs-3g[3900]: Unmounting /dev/sde2 (TOSHIBA EXT)
May 14 17:18:08 nas systemd[1]: Started Execute the rsync backup jobs when /dev/disk/by-id/usb-TOSHIBA_External_USB_3.0_20160908007094F-0:0-part2 is plugged in.

Any idea, what changed with that plugin (I use the most recent version 3.2.18 on openmediavault 3.0.75.1), so that it doesn't automount the backup USB disk anymore, and so cannot start the rsync backup process?

Thank you very much
Christoph

geaves · 14. Mai 2017

A I am unable to offer a solution I'll offer a what I would do;

Unplug the USB and plug it back in....if it still doesn't mount, then remove the plugin, then select the apt clean, reboot, then reinstall the plugin and try again.

It may work, it may not, but it's worth a shot...

Chris71 · 15. Mai 2017

Unplugging and plugging again does not help. Manual mounting, e.g. to /mnt/cdrom does not help, too.

I doubt, re-installing the plugin will help, to me it seems, that the plugin itself or the part in OMV, which it uses, is broken

subzero79 · 15. Mai 2017

For me looks like the drive is mounted then is being unmounted (more like kicked out). Is the drive in good health. If you mount manually to a temp point does it stay there still? Or eventually the fs is not accessible?
Check the syslog and dmesg for any io error reported there when the drive is plugged.

geaves · 15. Mai 2017

Ok it depends what you are stating as /mnt......from a terminal...ssh lsblk will list the drives on your system....for me when I was testing something else mine was listed as /dev/sdh1 so issuing mount /dev/sdh1 /mnt mounted the drive directly under /mnt. What you should do is to create a directory under mount say Toshiba....so it would be mount /dev/shd1 /mnt/Toshiba and the contents of the drive 'if working' would be viewable. That then eliminates that there is a problem with the drive and the usb port it's connected too.

Your second statement makes no sense if you haven't tried it, the fact that it is not working this time does not mean mean it's 'broken' with all due respect sometimes you have to try something that in itself seems ridiculous. I had to try an install of a media server only to find that there was an errant parameter within the command line.....because of this the group that maintain it agreed there was an issue that required resolving....so by doing my own investigation hopefully there will be a fix.

subzero79 · 15. Mai 2017

gonna test this tomorrow I have my setup now in proxmox but USB attach should work. In between now and my latest backup the mounting points schema has changed (last two or three months). So there might be a backwards compatibility issue. When did create this job?

Chris71 · 15. Mai 2017

The backup drive is in good health, I had no problems in mounting it manually (I used /mnt/cdrom as mountpoint).

The last time, I successfully ran usbbackup was in mid january according to my notes. After that I didn't try it any more, so now it's time

subzero79 · 15. Mai 2017

Check your update management. There was a fix in USB backup this week. After that I would try delete and recreate the job.

Chris71 · 20. Mai 2017

I've even re-installed the usbbackup-package (before, it was already in the latest version), but it still doesn't autodetect the plugged-in backup disc.

However, when I manually trigger the backup job in the GUI, it works (though it blocks the GUI for a very long time, until the backup is finished)

Chris71 · 13. November 2017

Still no progress here - usbbackup does not run, when the USB harddisk is plugged in. Have to trigger all backups manually in the GUI.

Any idea, what's the problem here?

Jetzt mitmachen!