Bad disk? Repeating errors...

drew_p13 · 27. Dezember 2017

Hi all,

So when I first built my server I was using FreeNAS. I was getting some errors, so I switched to OMV thinking that it might be the OS, but now I am getting the same issues.

Googling the error brought me to this page: https://ubuntuforums.org/showthread.php?t=2272486 which showed a user with a similar issue who had a power supply issue, with the 12v dropping to 10.2v. I checked my system BIOS and all my PSU stats are exactly what they should be.

I had this error before, so I found the drive ATA2 that was having the errors and switched SATA ports and SATA cables, and the problem persisted.

Could I have a bad drive? A bad PSU? Is my motherboard/CPU incompatible?

EDIT: I am also having issues where Plex is not able to read any data at all off my filesystem. Could this be related?

gderf · 27. Dezember 2017

Zitat von drew_p13

EDIT: I am also having issues where Plex is not able to read any data at all off my filesystem. Could this be related?

In almost all cases this is a permissions problem. Have you verified that you have the correct permissions set?

But if the drive is physically incapable of being read, correct or incorrect permissions won't matter.

drew_p13 · 27. Dezember 2017

I thought that might be the issue but I'm not exactly sure how to check for that...
I am able to read/write through my SMB share but Plex cannot access it.

EDIT: Changed permissions using chmod and Plex is working correctly now.

donh · 27. Dezember 2017

Have you run any diagnostics on the drive? There are a few free ones out there. Like this http://hddguru.com/software/2005.10.02-MHDD/.

Dropkick Murphy · 27. Dezember 2017

FUBAR...
F*cked Up Beyond Any Repair

Get a new disk and everything is fine...

HTH

subzero79 · 27. Dezember 2017

Can you please post the smart values for the drive here in the forum ?

drew_p13 · 28. Dezember 2017

Zitat von subzero79

Can you please post the smart values for the drive here in the forum ?

Is this what you were asking for?

Code

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever
					been run.
Total time to complete Offline
data collection: 		(31380) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 334) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x303d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.


SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   166   163   021    -    6675
  4 Start_Stop_Count        -O--CK   100   100   000    -    71
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    549
 10 Spin_Retry_Count        -O--CK   100   253   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    58
192 Power-Off_Retract_Count -O--CK   200   200   000    -    13
193 Load_Cycle_Count        -O--CK   200   200   000    -    565
194 Temperature_Celsius     -O---K   131   117   000    -    19
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    9
200 Multi_Zone_Error_Rate   ---R--   100   253   000    -    0

Alles anzeigen

drew_p13 · 28. Dezember 2017

Zitat von subzero79

Can you please post the smart values for the drive here in the forum ?

Is this what you were asking for?

Code

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever
					been run.
Total time to complete Offline
data collection: 		(31380) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 334) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x303d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.


SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   166   163   021    -    6675
  4 Start_Stop_Count        -O--CK   100   100   000    -    71
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   100   100   000    -    549
 10 Spin_Retry_Count        -O--CK   100   253   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    58
192 Power-Off_Retract_Count -O--CK   200   200   000    -    13
193 Load_Cycle_Count        -O--CK   200   200   000    -    565
194 Temperature_Celsius     -O---K   131   117   000    -    19
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    9
200 Multi_Zone_Error_Rate   ---R--   100   253   000    -    0

Alles anzeigen

tkaiser · 28. Dezember 2017

Zitat von drew_p13

199 UDMA_CRC_Error_Count -O--CK 200 200 000 - 9

This and 'bus error' are an indication that you had SATA cable/connector problems and might still have. Internal SATA connectors are rated for 50 matings max and the combination of dust and grease (that's what we have on our fingers) is a great way to introduce connector troubles.

Wrt voltage you would need to measure at the drive since why should voltage values proudly presented by your BIOS be of any meaning (check Ohm's law)

drew_p13 · 28. Dezember 2017

Zitat von tkaiser

This and 'bus error' are an indication that you had SATA cable/connector problems and might still have. Internal SATA connectors are rated for 50 matings max and the combination of dust and grease (that's what we have on our fingers) is a great way to introduce connector troubles.
Wrt voltage you would need to measure at the drive since why should voltage values proudly presented by your BIOS be of any meaning (check Ohm's law)

Thanks, I'll switch out SATA connectors again and see if the issue is still there. It may be my motherboard, which I would not be too surprised about.

Jetzt mitmachen!