[Solved] owncloud download large files aborted

Guerito73 · 22. April 2014

Hello all,

I'm facing an issue downloading large files with owncloud plugin.

small files works fine (pictures for instance)

I'm trying to share a 600Mo zip file and after a while connection aborts.

apache2 openmediavault-webgui_error.log says:

Code

mod_fcgid: read data timeout in 300 seconds, referer: https://
Premature end of script headers: index.php, referer: https://

I've found this solution http://www.heath-whyte.info/da…id-timeouts-and-downloadsbut I'm not able to find the right config file where increase the FcgidBusyTimeout value.

By the way if someone knows how increase value to make owncloud able to zip big files; right know it says:

Code

Selected files too large to generate zip file.


Download the files in smaller chunks, seperately or kindly ask your administrator.

Many thanks in advance,

Florian

tekkb · 22. April 2014

Do you have this in the admin section:

File handling
Enable ZIP-download

Maximum input size for ZIP files

When you are signed in as admin there is an admin dropdown in upper right-hand corner. Drop it down and select admin. Then look for this File handling for zip files.

Guerito73 · 22. April 2014

ok thanks the second point is fixed.

still my main issue; large files download aborted, still looking for a way to increase FcgiTimeout value but where is the config file?

tekkb · 23. April 2014

I think this issue is not with ownCloud. Are you using apache to host it? or nginx? It seems to be issue with settings in webserver.

Guerito73 · 23. April 2014

I guess omv plugin use apache2.

WastlJ · 23. April 2014

Does it abort after a specific time or after a specific amount of data?
Looks like upload_max_filesize would fix that problem.

Guerito73 · 23. April 2014

It is not a specific amount of date, sometimes 50Mo; 55Mo or 62Mo so I assume it's abort after a specific time.

tekkb · 23. April 2014

Are you uploading to ownCloud or is a ownCloud user downloading to their machine??? Uploading is easy to fix in a php.ini file but I think he is talking when a user is downloading.

Hurry burritto man. I have to take out the trash and get breakfast...

Guerito73 · 23. April 2014

you are right I'm talking about a user downloading

tekkb · 23. April 2014

Yeah, I saw something on this. I wonder why you are only one having this problem. Hold on I try to find solution quick.

Guerito73 · 23. April 2014

Ok I think I fixed it adding 2 lines in /etc/apache2/httpd.conf

Code

1
  2 <ifmodule mod_fcgid.c>
  3 FcgidBusyTimeout 3600
  4 FcgidIOTimeout 600
  5 MaxRequestLen 20000000000
  6 </ifmodule>
~

tekkb · 23. April 2014

I think you will have to add something like this to the owncloud.conf, default.conf and default-ssl.conf (these 2 file are the virtual hosts). Then restart apache.
Those configs are in these folders.
/etc/apache2/openmediavault-webgui.d
/etc/apache2/sites-available

http://rickchristie.com/blog/2…-read-data-timeout-error/

Anyway, I let you mess with that and give us feedback. If it does not work I try to look at this later.

Hah, you beat me. You are on right track. It is apache issue. Good Luck.....

tekkb · 23. April 2014

The main developer of owncloud is directing people to this site:

http://www.danielecesarini.com…n-40-seconds-in-centos-5/

ok, breakfast time.

Guerito73 · 23. April 2014

Okay I've fixed it.

After a test in httpd.conf, I've modified in /etc/apache2/openmediavault-webgui.d

owncloud.conf

Code

1 <IfModule mod_alias.c>
  2     Alias /owncloud /var/www/owncloud/
  3 <IfModule mod_fcgid.c>
  4 FcgidBusyTimeout 259200
  5 FcgidIOTimeout    600
  6 # other Fcgid directives
  7 </IfModule>
  8 <Directory /var/www/owncloud/>
  9     Options FollowSymLinks
 10     <FilesMatch \.php$>
 11         FcgidWrapper /var/www/owncloud/php-fcgi .php
 12         SetHandler fcgid-script
 13         Options +ExecCGI
 14     </FilesMatch>
 15     Order Allow,Deny
 16     Allow from All
 17     AllowOverride All
 18 </Directory>

Alles anzeigen

and default.conf

Code

1 ServerName openmediavault-webgui
  2 DocumentRoot /var/www/openmediavault
  3 DirectoryIndex index.php
  4 SuexecUserGroup openmediavault openmediavault
  5 Alias /extjs/ /usr/share/javascript/extjs4/
  6 Alias /images/ /var/www/openmediavault/images/
  7 # Increase HTTP request header field
  8 LimitRequestFieldSize 32768
  9 # Set maximum HTTP request length to 25 MiB
 10 FcgidMaxRequestLen 26214400
 11 FcgidIOTimeout 14400
 12 <Directory /var/www/openmediavault/>
 13     Options FollowSymLinks
 14     <FilesMatch \.php$>
 15         FcgidWrapper /var/www/openmediavault/php-fcgi .php
 16         SetHandler fcgid-script
 17         Options +ExecCGI
 18     </FilesMatch>
 19     Order Allow,Deny
 20     Allow from All
 21     AllowOverride None
 22 </Directory>
 23 LogLevel warn

Alles anzeigen

and it works I was able to nsuccessfully download 677Mo with my poor adsl connection yuhuu!!

I will check now the upload of big file to check if I will be able to upload my pictures remotly during holidays

cheers

Florian

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