SMART error (ErrorCount) detected on host:

crisman · 22. Juli 2014

Hi,

I've got this error message by email today and was checking the logs and the SMART info and could not found what it could be, could someone explain me?

Code

This email was generated by the smartd daemon running on:


   host name: omv-nas
  DNS domain: xxxxxxx.pt
  NIS domain: (none)


The following warning/error was logged by the smartd daemon:


Device: /dev/disk/by-id/wwn-0x50014ee2b4c717c9 [SAT], ATA error count increased from 1 to 2


For details see host's SYSLOG.

Alles anzeigen

Thanks.

crisman · 24. Juli 2014

Hello again,

Today got another error like this:

Code

This email was generated by the smartd daemon running on:


   host name: omv-nas
  DNS domain: xxxxxxx.pt
  NIS domain: (none)


The following warning/error was logged by the smartd daemon:


Device: /dev/disk/by-id/wwn-0x50014ee25f719836 [SAT], ATA error count increased from 0 to 1


For details see host's SYSLOG.


You can also use the smartctl utility for further investigation.
Another email message will be sent in 24 hours if the problem persists.

Alles anzeigen

How can I identify this drive? and whats the cause of this error? should I be concerned?

Thanks

votdev · 25. Juli 2014

Code

ls -alh /dev/disk/by-id/wwn-0x50014ee25f719836

May output

lrwxrwxrwx 1 root root 9 Jul 25 10:00 /dev/disk/by-id/wwn-0x4500c6039cab4254 -> ../../sda

for example. Then

Code

cat /sys/block/sda/device/model

while show you the model of your disk. You can also do this in the SMART webgui.

mmiat · 3. März 2016

this is a very old thread, but I've the same problem

lrwxrwxrwx 1 root root 9 mar 3 13:45 /dev/disk/by-id/scsi-SATA_WDC_WD20EFRX-68_WD-WCC4M2621949 -> ../../sdd
WDC WD20EFRX-68E

Zitat

smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.16.0-0.bpo.4-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: Western Digital Red
Device Model: WDC WD20EFRX-68EUZN0
Serial Number: WD-WCC4M2621949
LU WWN Device Id: 5 0014ee 25f69bb63
Firmware Version: 80.00A80
User Capacity: 2,000,398,934,016 bytes [2,00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 9
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Thu Mar 3 14:02:19 2016 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (25980) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x703d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 176 176 021 Pre-fail Always - 4191
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 57
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 082 082 000 Old_age Always - 13376
10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 56
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 42
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 683
194 Temperature_Celsius 0x0022 118 106 000 Old_age Always - 29
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
ATA Error Count: 12 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Alles anzeigen

mmiat · 3. März 2016

continue from above:

Zitat

Error 12 occurred at disk power-on lifetime: 13375 hours (557 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
10 51 01 08 00 00 e0 Error: IDNF at LBA = 0x00000008 = 8

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ca 00 01 08 00 00 e0 08 31d+04:08:58.156 WRITE DMA
b0 d5 01 01 4f c2 00 08 31d+04:01:02.596 SMART READ LOG

Error 11 occurred at disk power-on lifetime: 12728 hours (530 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 20 00 00 00 e0 Error: UNC 32 sectors at LBA = 0x00000000 = 0

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 20 00 00 00 e0 08 4d+04:49:20.925 READ DMA
b0 d5 01 01 4f c2 00 08 4d+04:38:51.457 SMART READ LOG
b0 d5 01 06 4f c2 00 08 4d+04:38:51.457 SMART READ LOG
b0 d0 01 00 4f c2 00 08 4d+04:38:51.454 SMART READ DATA
b0 da 00 00 4f c2 00 08 4d+04:38:51.452 SMART RETURN STATUS

Error 10 occurred at disk power-on lifetime: 11980 hours (499 days + 4 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 f0 10 00 04 e0 Error: UNC 240 sectors at LBA = 0x00040010 = 262160

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
c8 00 f0 10 00 04 e0 08 15:14:43.725 READ DMA
b0 d5 01 01 4f c2 00 08 15:01:38.337 SMART READ LOG
b0 d5 01 06 4f c2 00 08 15:01:38.336 SMART READ LOG
b0 d0 01 00 4f c2 00 08 15:01:38.334 SMART READ DATA
b0 da 00 00 4f c2 00 08 15:01:38.332 SMART RETURN STATUS

Error 9 occurred at disk power-on lifetime: 10005 hours (416 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
10 51 01 08 00 00 e0 Error: IDNF at LBA = 0x00000008 = 8

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ca 00 01 08 00 00 e0 08 13d+19:58:57.852 WRITE DMA
b0 d5 01 01 4f c2 00 08 13d+19:54:14.275 SMART READ LOG
b0 d5 01 06 4f c2 00 08 13d+19:54:14.275 SMART READ LOG
b0 d0 01 00 4f c2 00 08 13d+19:54:14.272 SMART READ DATA

Error 8 occurred at disk power-on lifetime: 9910 hours (412 days + 22 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
10 51 01 08 00 00 e0 Error: IDNF at LBA = 0x00000008 = 8

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ca 00 01 08 00 00 e0 08 9d+21:19:36.386 WRITE DMA
b0 d5 01 01 4f c2 00 08 9d+20:59:47.187 SMART READ LOG
b0 d5 01 06 4f c2 00 08 9d+20:59:47.187 SMART READ LOG
b0 d0 01 00 4f c2 00 08 9d+20:59:47.184 SMART READ DATA

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 13370 -
# 2 Short offline Completed without error 00% 13346 -
# 3 Short offline Completed without error 00% 13322 -
# 4 Short offline Completed without error 00% 13298 -
# 5 Extended offline Completed without error 00% 13281 -
# 6 Short offline Completed without error 00% 13274 -
# 7 Short offline Completed without error 00% 13250 -
# 8 Short offline Completed without error 00% 13226 -
# 9 Short offline Completed without error 00% 13202 -
#10 Short offline Completed without error 00% 13178 -
#11 Short offline Completed without error 00% 13154 -
#12 Short offline Completed without error 00% 13130 -
#13 Extended offline Completed without error 00% 13113 -
#14 Short offline Completed without error 00% 13106 -
#15 Short offline Completed without error 00% 13082 -
#16 Short offline Completed without error 00% 13058 -
#17 Short offline Completed without error 00% 13034 -
#18 Short offline Completed without error 00% 13010 -
#19 Short offline Completed without error 00% 12986 -
#20 Short offline Completed without error 00% 12962 -
#21 Extended offline Completed without error 00% 12945 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Alles anzeigen

Jetzt mitmachen!