ownCloud does not start (OMV 1.9)

d3acon · 13. Januar 2015

Hi there!

I was using OMV 0.5 and set up ownCloud on there (never really used it, but I installed and configured it using the web gui).
When I tried to update to OMV 1.0, it failed because of ownCloud. Thanks to the posts here I figured out how to get rid of ownCloud and finaly was able to successfully update OMV. Now I am using 1.9 and just installed ownCloud again.

Here is what I did back then:

Code

382  apt-get update
  383  apt-get dist-upgrade
  384  omv-update 
  385  omv-release-upgrade 
  386  echo $?
  387  vi upgrade-failures.txt
  388  reboot
  389  exit
  390  uname -a
  391  uptime
  392  omv-mkconf nginx
  393  omv-mkconf php5fpm
  394  service apache2 stop
  395  service php5-fpm restart
  396  service nginx restart
  397  apt-get -f install
  398  apt-get autoremove
  399  apt-get remove openmediavault-owncloud
  400  apt-get -f install
  401  omv-mkconf nginx
  402  omv-mkconf php5fpm
  403  service nginx restart
  404  rm -f /etc/nginx/sites-enabled/openmediavault-owncloud
  405  apt-get -f install
  406  omv-mkconf nginx
  407  service nginx restart

Alles anzeigen

Now I have the following problem:
When I try to enable the service using the OMV web gui, it just says "An error has occured". The enable check stays, but when I try to disable -> same thing.
The configured portnumber is 8443 (which is not open). When I go to http://mynas/owncloud it forwards me to https://mynas (which does not work as port 443 is not open).
I guess /etc/nginx/sites-enabled/openmediavault-owncloud should be a link to /etc/nginx/sites-available/openmediavault-owncloud. But neither of them does exist. Which package should bring the file in the available folder?

I tried to remove owncloud and reinstall it (using the gui and bash). -> does not help

Is there more trace somewhere, to find out why "An error has occured"?

Cheers,
Robert

tekkb · 13. Januar 2015

The ownCloud plugin in OMV 1.x is improved and setup for nginx instead of Apache. This is why it is not working. I suggest you unistall the .5 plugin via:

apt-get --purge remove openmediavault-owncloud

Give me a package list command. You might have to uninstall some more of the .5 plugins:

dpkg -l | grep openmediavault

d3acon · 13. Januar 2015

The purge fails:

Code

root@nas:/var/log/nginx# apt-get --purge remove openmediavault-owncloud
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  owncloud php-xml-parser php5 php5-gd php5-mysqlnd php5-sqlite
Use 'apt-get autoremove' to remove them.
The following packages will be REMOVED:
  openmediavault-owncloud*
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
After this operation, 339 kB disk space will be freed.
Do you want to continue [Y/n]? Y
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
    LANGUAGE = "de_AT:de",
    LC_ALL = (unset),
    LC_CTYPE = "de_DE.UTF-8",
    LANG = "de_AT.UTF-8"
    are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Kann LC_ALL nicht auf die Standard-Lokale einstellen: Datei oder Verzeichnis nicht gefunden
(Reading database ... 45872 files and directories currently installed.)
Removing openmediavault-owncloud ...
Purging configuration files for openmediavault-owncloud ...
Site configuration file 'openmediavault-owncloud' not found.
dpkg: error processing openmediavault-owncloud (--purge):
 subprocess installed post-removal script returned error exit status 1
Processing triggers for openmediavault ...
Restarting engine daemon ...
Errors were encountered while processing:
 openmediavault-owncloud
Creating index of upgradeable packages ...
Creating index of OpenMediaVault plugins ...
E: Sub-process /usr/bin/dpkg returned an error code (1)

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Here is the package list:

Code

root@nas:/var/log/nginx# dpkg -l | grep openmediavault 
ii  openmediavault                     1.9                           all          Open network attached storage solution
ii  openmediavault-keyring             0.3                           all          GnuPG archive keys of the OpenMediaVault archive
pc  openmediavault-owncloud            1.3                           all          OpenMediaVault ownCloud plugin

d3acon · 13. Januar 2015

I fixed the locale, but that was not the problem.

d3acon · 13. Januar 2015

Code

root@nas:~# dpkg -P openmediavault-owncloud
(Reading database ... 45827 files and directories currently installed.)
Removing openmediavault-owncloud ...
Purging configuration files for openmediavault-owncloud ...
Site configuration file 'openmediavault-owncloud' not found.
dpkg: error processing openmediavault-owncloud (--purge):
 subprocess installed post-removal script returned error exit status 1
Errors were encountered while processing:
 openmediavault-owncloud

tekkb · 13. Januar 2015

Try this, it may reinstall and then uninstall it again.

dpkg --configure -a

You show the ownCloud plugin for OMV 1 installed above. Anyway, try to get a clean uninstall and then install plugin via the plugin sections again if you want it.

d3acon · 13. Januar 2015

Code

root@nas:~# dpkg --configure -a 
root@nas:~#

May I force the purge?

d3acon · 13. Januar 2015

Not even force-all works :(. I love debian.

Code

root@nas:~# dpkg --purge --force-all openmediavault-owncloud
(Reading database ... 45827 files and directories currently installed.)
Removing openmediavault-owncloud ...
Purging configuration files for openmediavault-owncloud ...
Site configuration file 'openmediavault-owncloud' not found.
dpkg: error processing openmediavault-owncloud (--purge):
 subprocess installed post-removal script returned error exit status 1
Errors were encountered while processing:
 openmediavault-owncloud

d3acon · 13. Januar 2015

Here is what I did:
I removed all entries for the ownclowd packages from /var/lib/dpkg/status.

Code

root@nas:~# apt-get -f install
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  php-xml-parser php5 php5-gd php5-mysqlnd php5-sqlite
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@nas:~# dpkg -l | grep openmediavault 
ii  openmediavault                     1.9                           all          Open network attached storage solution
ii  openmediavault-keyring             0.3                           all          GnuPG archive keys of the OpenMediaVault archive

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Then I reinstalled the package using the web gui -> same thing again.

d3acon · 13. Januar 2015

Did another purge afterwards, which worked this time. Installed it again using the web gui. The error message on the gui was the same as before, but port 8443 is open now. Connected to it and it told me, that it was not able to write to the config directory. Did a: root@nas:~# chown -R www-data:www-data /var/www/owncloud
And now it works. Thank you!

tekkb · 13. Januar 2015

I was busy.... Yeah, dpkg errors are fun aren't they? You get used to them and learn tricks. Glad you got it fixed.

In the Guides section of forum there is an ownCloud Guide if you decide to upgrade to OC 7. If you do make sure you do it on a day you are not busy.

Jetzt mitmachen!