USB 3.0 Problem - OMV 2.1.16

M3ll0w · 6. Oktober 2015

Hi guys,

i've installed omv 2.1.16 on my HP Microserver N54L and added a USB 3.0 PCIE Card from CSL. (Vendor from the USB-Chip is Renesas - chiptyp is uPD720201)
But i don't get them working.
lspci is showing it, but if i connect a external hdd at one of the two port, the System does not recognize the drive. Also there are some Errors at dmesg when starting the server

Code

root@NAS:~# lspci | grep -i usb
00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 U                                                                                SB OHCI0 Controller
00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 U                                                                                SB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 U                                                                                SB OHCI0 Controller
00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 U                                                                                SB EHCI Controller
00:16.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 U                                                                                SB OHCI0 Controller
00:16.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 U                                                                                SB EHCI Controller
02:00.0 USB controller: Renesas Technology Corp. uPD720201 USB 3.0 Host Controll

Code

root@NAS:~# dmesg | grep xhci
[    2.796179] xhci_hcd 0000:02:00.0: xHCI Host Controller
[    2.796187] xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 2
[   22.985797] xhci_hcd 0000:02:00.0: can't setup: -110
[   22.985945] xhci_hcd 0000:02:00.0: USB bus 2 deregistered
[   22.986053] xhci_hcd 0000:02:00.0: init 0000:02:00.0 fail, -110
[   22.986103] xhci_hcd: probe of 0000:02:00.0 failed with error -110

I also change the kernel with omv-extras to backport-kernel 3.16.0

Code

root@NAS:~# uname -a
Linux NAS 3.16.0-0.bpo.4-amd64 #1 SMP Debian 3.16.7-ckt11-1+deb8u3~bpo70+1 (2015-08-08) x86_64 GNU/Linux

Any ideas how to get that card working?

regards M3ll0w

subzero79 · 6. Oktober 2015

I think you need to maybe get a higher kernel. If the backport kernel doesn't detect it, it means is a relatively new card.
what's the model/vendor id of the card? With that you can start diving into the kernel tree to check when the card was added (if it was).

As an test, if you have time you can try and install Jessie and its corresponding backport kernel which I believe now is at 4.x to see if it works. If it works you'll need to install a custom kernel
in your omv install.

gderf · 6. Oktober 2015

I recently put a USB 3.0 PCI-e card in my OMV box. It's a Silverstone model SST-EC04-P http://www.silverstonetek.com/product.php?pid=364

root@omv:~# lspci -nn | grep -i usb

01:00.0 USB controller [0c03]: Renesas Technology Corp. uPD720201 USB 3.0 Host Controller [1912:0014] (rev 03)

My kernel is:

Linux omv 3.2.0-4-amd64 #1 SMP Debian 3.2.68-1+deb7u4 x86_64 GNU/Linux

The card works fine.

It was $30.00US.

M3ll0w · 7. Oktober 2015

Hi,

thanks for the quick reply. i've reinstalled OMV but the error persists.
I'll try to test another USB 3.0-Card tomorrow (Asmedia-Chip)
Seems that there are some compatibility-issues between the USB-Card (Renasas) and the HP microserver Motherboard.

I'll give you an update tomorrow.

regards

m3ll0w

nachtmensch · 7. Oktober 2015

The one you find in my signature works as well...

gderf · 7. Oktober 2015

Well, it may be possible that the USB chipset is not compatible with the MB, but I wouldn't be so sure just yet.

What does a more complete run of this command show? We don't know the version and vendor ID of yours:

lspci -nn | grep -i usb

M3ll0w · 7. Oktober 2015

Hi gderf,

Code

root@NAS:~# lspci -nn | grep -i usb
00:12.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/                                                          SB9x0 USB OHCI0 Controller [1002:4397]
00:12.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/                                                          SB9x0 USB EHCI Controller [1002:4396]
00:13.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/                                                          SB9x0 USB OHCI0 Controller [1002:4397]
00:13.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/                                                          SB9x0 USB EHCI Controller [1002:4396]
00:16.0 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/                                                          SB9x0 USB OHCI0 Controller [1002:4397]
00:16.2 USB controller [0c03]: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/                                                          SB9x0 USB EHCI Controller [1002:4396]
02:00.0 USB controller [0c03]: Renesas Technology Corp. uPD720201 USB 3.0 Host C                                                          ontroller [1912:0014] (rev 03)

I've installed windows 7 for testing purpose - and windows also does not recognize the controller. so it seems to be a compatibility issue between mainboard and controller.
I take a look at http://www.hardwareluxx.de/com…l-microserver-752079.html and there are only a few controllers that seems to work with this mainboard.
I've ordered a new card - the same one nachmensch used in his system, because this card is listed on the "compatibility"-list on hardwareluxx.

gderf · 7. Oktober 2015

Well, your card has the same chipset version and vendor ID as mine, which does work. SO I guess you have confirmed a hardware compatibility problem. Good luck with the new card.

M3ll0w · 7. Oktober 2015

I think that is the only way to solve it. Thanks for help.

M3ll0w

gderf · 7. Oktober 2015

Makes me wonder what else might not work.

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