Slow Data transfer speeds to USB 3.0 Removable 3TB drive

  • I have a new install of OMV running just fine except for the transfer speed that I am getting when trying to copy data from my OMV NAS to a removable 3TB drive housed in a Vantec 4 bay USB 3.0 cabinet. The file that I was testing is a 3.71 GB backup file. I takes 3 minutes, 21 seconds to copy the file from my OMV NAS to the removable vs 30 seconds from my windows box to the removable. I googled and found some references to this problem with throughput having to do with a bug in the linx kernel. I am not positive that this is my problem. I have pasted a log below of what appears on the console when I plug the drive in. It seems to be detecting it as a superspeed device, but then there are other messages that I am not sure the meaning of. If the kernel is the problem, how would I go about upgrading to a newer kernel, and if I did that, would it break anything in OMV?


    Regards,
    Tony


    Dec 18 14:00:01 AntecOmv1 /USR/SBIN/CRON[2310]: (root) CMD (/usr/sbin/omv-mkgraph >/dev/null 2>&1)
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.264066] hub 1-0:1.0: cannot disable port 4 (err = -32)
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.267910] hub 1-0:1.0: unable to enumerate USB device on port 4
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.271714] hub 1-0:1.0: cannot disable port 4 (err = -32)
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.400301] usb 1-2: new SuperSpeed USB device using xhci_hcd and address 2
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.421921] xhci_hcd 0000:03:00.0: WARN: short transfer on control ep
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.426170] xhci_hcd 0000:03:00.0: WARN: short transfer on control ep
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.430167] xhci_hcd 0000:03:00.0: WARN: short transfer on control ep
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.434171] xhci_hcd 0000:03:00.0: WARN: short transfer on control ep
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.437818] usb 1-2: New USB device found, idVendor=152d, idProduct=0551
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.441343] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.444882] usb 1-2: Product: USB to ATA/ATAPI Bridge
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.448398] usb 1-2: Manufacturer: JMicron
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.451927] usb 1-2: SerialNumber: 1F0FFFFFFFFF
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.455667] usb 1-2: configuration #1 chosen from 1 choice
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.551936] Initializing USB Mass Storage driver...
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.555796] scsi10 : SCSI emulation for USB Mass Storage devices
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.559519] usb-storage: device found at 2
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.559525] usb-storage: waiting for device to settle before scanning
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.559588] usbcore: registered new interface driver usb-storage
    Dec 18 14:00:18 AntecOmv1 kernel: [ 293.563061] USB Mass Storage support registered.
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.557610] usb-storage: device scan complete
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.558041] scsi 10:0:0:0: Direct-Access ST3000DM 001-9YN166 PQ: 0 ANSI: 5
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.563698] sd 10:0:0:0: [sdh] Very big device. Trying to use READ CAPACITY(16).
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.567590] sd 10:0:0:0: [sdh] 5860533168 512-byte logical blocks: (3.00 TB/2.72 TiB)
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.571424] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.575593] sd 10:0:0:0: [sdh] Write Protect is off
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.579114] sd 10:0:0:0: [sdh] Mode Sense: 28 00 00 00
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.579123] sd 10:0:0:0: [sdh] Assuming drive cache: write through
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.583080] sd 10:0:0:0: [sdh] Very big device. Trying to use READ CAPACITY(16).
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.587065] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.591094] sd 10:0:0:0: [sdh] Assuming drive cache: write through
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.594662] sdh: sdh1 sdh2
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.646469] sd 10:0:0:0: [sdh] Very big device. Trying to use READ CAPACITY(16).
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.650707] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.654832] sd 10:0:0:0: [sdh] Assuming drive cache: write through
    Dec 18 14:00:23 AntecOmv1 kernel: [ 298.658407] sd 10:0:0:0: [sdh] Attached SCSI disk

  • What USB chipset do you use?
    Have you modified the kernel in any way, or do you use the 2.6.32-5 kernel?


    USB3 support was included with 2.6.31, so it might be, that 2.6.32 is still buggy or may not support all the chipsets available as it should be.

    Everything is possible, sometimes it requires Google to find out how.

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