Post proces faillure in SickRage

Martijn · 25. November 2015

I have installed Sickrage due the plugin and since a week or so i have a lot of PP automatic and manual failure. Anyone can help me find the problem?

Code

2015-11-25 09:58:02 Thread-1944 :: Failed doing webui callback: Traceback (most recent call last):
  File "/opt/sickbeard/sickbeard/webserve.py", line 259, in async_call
    result = function(**kwargs)
  File "/opt/sickbeard/sickbeard/webserve.py", line 2203, in processEpisode
    is_priority=argToBool(is_priority), delete_on=argToBool(delete_on), failed=argToBool(failed), type=type
  File "/opt/sickbeard/sickbeard/processTV.py", line 272, in processDir
    process_media(processPath, videoFiles, nzbName, process_method, force, is_priority, result)
  File "/opt/sickbeard/sickbeard/processTV.py", line 554, in process_media
    result.result = processor.process()
  File "/opt/sickbeard/sickbeard/postProcessor.py", line 951, in process
    self._delete(cur_ep.location, associated_files=True)
  File "/opt/sickbeard/sickbeard/postProcessor.py", line 234, in _delete
    file_list = file_list + self.list_associated_files(file_path, base_name_only=True, subfolders=True)
  File "/opt/sickbeard/sickbeard/postProcessor.py", line 186, in list_associated_files
    filelist = recursive_glob(ek(os.path.dirname, globbable_file_path), base_name + '*') # just create the list of all files starting with the basename
  File "/opt/sickbeard/sickbeard/postProcessor.py", line 160, in recursive_glob
    for base, _, files in os.walk(treeroot):
  File "/usr/lib/python2.7/os.py", line 284, in walk
    if isdir(join(top, name)):
  File "/usr/lib/python2.7/genericpath.py", line 41, in isdir
    st = os.stat(s)
UnicodeEncodeError: 'ascii' codec can't encode character u'\u2019' in position 139: ordinal not in range(128)

Alles anzeigen

skinnzl · 27. November 2015

There are a few posts with this problem.

They all seem to relate to the characther encoding set used.

SickRage requires utf-8 but the sickbread user created and script used to start it don't pass a locale to sickrage correctly.

To get around the problem I have been manually starting sickrage as root, this passes the locale correctly.

Go to http://youip:8081/config and let me know if your SR locale is (none,none).

When I launch as root this becomes ('en_NZ', 'UTF-8') and everything works perfect.

Should be a simple change to the start script to force utf-8 encoding but I haven't managed to figure it out yet.

subzero79 · 28. November 2015

try this mkdir /home/sickbeard

nano /home/sickbeard/.profile inside

export LANG=en_US.UTF-8

Then restart sickbeard

skinnzl · 28. November 2015

Hi subzero79, I had tried this without success earlier.

Today I have fixed the issue by creating a new file in /etc/default called sickbeard

nano /etc/default/sickbeard

and adding:

Code

Environment=LC_ALL=en_US.UTF-8
Environment=LANG=en_US.UTF-8

then saving and restarting sickbeard with

service sickbeard restart

subzero79 · 28. November 2015

It worked for me. Just tried with a fresh install of sickrage. I forgot the chmod +x /home/sickbeard/.profile

jhmiller · 28. November 2015

Looking to fix this issue in the next version, decorating the living room ATM so might be a couple of days before released.

skinnzl · 28. November 2015

Zitat von subzero79

It worked for me. Just tried with a fresh install of sickrage. I forgot the chmod +x /home/sickbeard/.profile

I forgot the chmod +x too hence why it didn't work for me originally

jhmiller · 29. November 2015

Added a new version in the download managers testing repo that should fix the encoding issue.

Martijn · 30. November 2015

it worked, thanks!

kidlotus · 11. Dezember 2015

Hello All,

I have followed the instructions above and the fix didn't work. I get the error below when I try to add my TV directory to sickrage after I updated recently (didn't backup my database etc. like it said to. :/)

Error !UnicodeEncodeError: 'ascii' codec can't encode character u'\xc6' in position 0: ordinal not in range(128)<thead><tr><th class="col-checkbox"><input type="checkbox" id="checkAll" checked=checked></th><th>Directory</th><th width="20%">Show Name (tvshow.nfo)<th width="20%">Indexer</td></tr></thead> <tbody> % for curDir in dirList: <% if curDir['added_already']: continue show_id = curDir['dir'] if curDir['existing_info'][0]:

/opt/sickbeard/gui/slick/views/home_massAddTable.mako, line 10:
<%

/opt/sickbeard/lib/mako/runtime.py, line 883:
callable_(context, *args, **kwargs)

The odd thing is that if I grab a directory one level deeper or any other folder it doesn't throw that error. (ie /shares/media/tv/Arrow, /shares/media/movies work fine. /shares/media/tv throws the error) Can someone please help? This has been down since Sunday and I'm now afraid that I won't be able to backfill the shows that I've missed.

Thanks!

jhmiller · 11. Dezember 2015

There are a couple of things to try above, what one(s) did you try.

Whats the output when you run cat /etc/default/sickbeard

kidlotus · 11. Dezember 2015

I tried all of them. I just did a removal of the plugin, rebooted and installed it fresh to see what happens (I also made sure that there were no files/directories referencing sickbeard in /opt or /home).

I got the same error as I posted before. I created the .profile and added in the variable. Here are the perms for the .profile in /home/sickbeard (I changed the user/owner as I assumed that would be needed for the sickbeard user to access the file)
-rwxr-xr-x 1 sickbeard users 24 Dec 11 10:20 .profile

here is the output for /etc/default/sickbeard

SB_HOME=/opt/sickbeard/
SB_DATA=/var/opt/sickbeard/
SB_USER=sickbeard
PYTHON_BIN=/usr/bin/python
SB_OPTS=" --config=/var/opt/sickbeard/config.ini"
SSD_OPTS=" --group=users"
Environment=LC_ALL=en_US.UTF-8
Environment=LANG=en_US.UTF-8

Here is what my SR locale is showing in sickrage (i just noticed that mine is set to en_CA could this be the problem?)
SR Locale:('en_CA', 'UTF-8')

jhmiller · 11. Dezember 2015

You could try changing that and restart SB to see if it makes any difference.

kidlotus · 11. Dezember 2015

Where would I make that change? I looked in the /var/opt/sickbeard/config.ini and can't find it there. and the /home/sickbeard/.profile shows the correct locale.

jhmiller · 11. Dezember 2015

nano /etc/default/sickbeard

Use that to modify the file, don't forget to restart before checking.

kidlotus · 11. Dezember 2015

restarted. Checked /etc/default/sickbeard. this is what the environment is set to.

Environment=LC_ALL=en_US.UTF-8
Environment=LANG=en_US.UTF-8

Sickrage still shows the local as en_CA. Is there something in OMV that I need to change that it could be getting this from?
SR Locale:('en_CA', 'UTF-8')

jhmiller · 11. Dezember 2015

Remove the profie rm /home/sickbeard -R
Restart sickbeard

jhmiller · 11. Dezember 2015

Are you adding a new show or importing an existing show?
It could be that you will need to rename as it was created by SB before it started to get fussy about encoding.

kidlotus · 11. Dezember 2015

Tried that... no dice... this is exceptionally frustrating. Should I add that file back again (/home/sickbeard/.profile)?

jhmiller · 11. Dezember 2015

It is not needed, when you install or upgrade from an earlier version the encoding options is set in /etc/default/sickbeard.

If you want I can take a look via team viewer, PM me access details if you want to go this route.

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