Hello together,
I've spent hours to investigate but now I need help.
I bought 4 new 4TB HDDs (WD Red WD40EFRX) for my server. They seem to be fine but every time I click on "SMART > Devices > Information" the ATA Error count for the selected drive is increased by 1.
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.17.0-0.bpo.1-amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Western Digital Red
Device Model: WDC WD40EFRX-68N32N0
Serial Number: WD-WCC7K5KD7DL8
LU WWN Device Id: 5 0014ee 2ba714616
Firmware Version: 82.00A82
User Capacity: 4,000,787,030,016 bytes [4.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Mon Aug 27 03:39:34 2018 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is: Unavailable
APM feature is: Unavailable
Rd look-ahead is: Enabled
Write cache is: Enabled
ATA Security is: Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x80) Offline data collection activity
was never started.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (43920) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 466) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x303d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE
1 Raw_Read_Error_Rate POSR-K 200 200 051 - 0
3 Spin_Up_Time POS--K 100 253 021 - 0
4 Start_Stop_Count -O--CK 100 100 000 - 3
5 Reallocated_Sector_Ct PO--CK 200 200 140 - 0
7 Seek_Error_Rate -OSR-K 200 200 000 - 0
9 Power_On_Hours -O--CK 100 100 000 - 21
10 Spin_Retry_Count -O--CK 100 253 000 - 0
11 Calibration_Retry_Count -O--CK 100 253 000 - 0
12 Power_Cycle_Count -O--CK 100 100 000 - 3
192 Power-Off_Retract_Count -O--CK 200 200 000 - 0
193 Load_Cycle_Count -O--CK 200 200 000 - 10
194 Temperature_Celsius -O---K 113 108 000 - 37
196 Reallocated_Event_Count -O--CK 200 200 000 - 0
197 Current_Pending_Sector -O--CK 200 200 000 - 0
198 Offline_Uncorrectable ----CK 100 253 000 - 0
199 UDMA_CRC_Error_Count -O--CK 200 200 000 - 0
200 Multi_Zone_Error_Rate ---R-- 200 200 000 - 0
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning
General Purpose Log Directory Version 1
SMART Log Directory Version 1 [multi-sector log support]
Address Access R/W Size Description
0x00 GPL,SL R/O 1 Log Directory
0x01 SL R/O 1 Summary SMART error log
0x02 SL R/O 5 Comprehensive SMART error log
0x03 GPL R/O 6 Ext. Comprehensive SMART error log
0x04 GPL,SL R/O 8 Device Statistics log
0x06 SL R/O 1 SMART self-test log
0x07 GPL R/O 1 Extended self-test log
0x09 SL R/W 1 Selective self-test log
0x10 GPL R/O 1 SATA NCQ Queued Error log
0x11 GPL R/O 1 SATA Phy Event Counters log
0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log
0x80-0x9f GPL,SL R/W 16 Host vendor specific log
0xa0-0xa7 GPL,SL VS 16 Device vendor specific log
0xa8-0xb6 GPL,SL VS 1 Device vendor specific log
0xb7 GPL,SL VS 56 Device vendor specific log
0xbd GPL,SL VS 1 Device vendor specific log
0xc0 GPL,SL VS 1 Device vendor specific log
0xc1 GPL VS 93 Device vendor specific log
0xe0 GPL,SL R/W 1 SCT Command/Status
0xe1 GPL,SL R/W 1 SCT Data Transfer
SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
Device Error Count: 12
CR = Command Register
FEATR = Features Register
COUNT = Count (was: Sector Count) Register
LBA_48 = Upper bytes of LBA High/Mid/Low Registers ] ATA-8
LH = LBA High (was: Cylinder High) Register ] LBA
LM = LBA Mid (was: Cylinder Low) Register ] Register
LL = LBA Low (was: Sector Number) Register ]
DV = Device (was: Device/Head) Register
DC = Device Control Register
ER = Error register
ST = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 12 [11] occurred at disk power-on lifetime: 21 hours (0 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
04 -- 51 00 0b 00 00 00 00 00 00 00 00 Error: ABRT
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
b0 00 d5 00 01 00 00 00 c2 4f e1 00 08 21:46:11.746 SMART READ LOG
2f 00 00 00 01 00 00 00 00 00 04 40 08 21:46:11.697 READ LOG EXT
b0 00 d5 00 01 00 00 00 c2 4f e1 00 08 21:46:11.697 SMART READ LOG
b0 00 d6 00 01 00 00 00 c2 4f e0 00 08 21:46:11.696 SMART WRITE LOG
b0 00 d5 00 01 00 00 00 c2 4f e0 00 08 21:46:11.696 SMART READ LOG
[...]
Alles anzeigen
The important lines are
Error 12 [11] occurred at disk power-on lifetime: 21 hours (0 days + 21 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
04 -- 51 00 0b 00 00 00 00 00 00 00 00 Error: ABRT
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
b0 00 d5 00 01 00 00 00 c2 4f e1 00 08 21:46:11.746 SMART READ LOG
2f 00 00 00 01 00 00 00 00 00 04 40 08 21:46:11.697 READ LOG EXT
b0 00 d5 00 01 00 00 00 c2 4f e1 00 08 21:46:11.697 SMART READ LOG
b0 00 d6 00 01 00 00 00 c2 4f e0 00 08 21:46:11.696 SMART WRITE LOG
b0 00 d5 00 01 00 00 00 c2 4f e0 00 08 21:46:11.696 SMART READ LOG
Alles anzeigen
"ABRT" is an ATA error. And it occurs every time OMV gathers informations by clicking the "Information" button in SMART section. System log is clean when this error occurs but from time to time I get messages like this one:
Aug 27 03:24:40 server smartd[40602]: Device: /dev/disk/by-id/ata-WDC_WD40EFRX-68N32N0_WD-WCC7K4LA7Z52 [SAT], ATA error count increased from 9 to 11
The thing is: Executing "smartctl -x /dev/sdd" in terminal does NOT increase ATA error count.
I searched the web and found a lot of other people (here and in other boards) having this exact problem - often with omv and WD HDDs. But they all did not see the connection between this OMV Button and the increasing counts.
Something seems to be wrong with the implementation of the SMART Information window but I don't know what. (probably an invalid command or an invalid argument) The corresponding lines of code must be somewhere here https://github.com/openmediava…mediavault/system/storage , but I'm not a programmer and I'm tired. So I am a bit lost here.
Please tell me what commands (and arguments) are executed when I click on "Information"!
Thanks for your help!