Disk turn off automatically in random time

    • OMV 4.x
    • Disk turn off automatically in random time

      Hi,
      I`m using OMV 4 on Rock64 with HDD WD RED for NAS solutions, disk is brand new, work only for few days.
      I observe that from time to time disk stop working, is not visible in Windows (mapped) and on OMV interface. When I restart OMV it start working for next few days, and than again is stop in random time.
      Any solution?
    • Is this an USB3 disk from WD or another USB disk enclosure with a WD RED inside? Host powered or with a separate power brick?

      Please prepare SSH login to your board. When this happens the next time you login via SSH and then please provide the output of

      Source Code

      1. dmesg | curl -s -F 'f:1=<-' ix.io
      2. armbianmonitor -u
      Only then reboot and when the system is up again run the aforementioned commands one more time but also lsusb | curl -s -F 'f:1=<-' ix.io. Provide all the generated support URLs in the forum.
    • I think is a UAS problem.

      root@NAS:~# lsusb
      Bus 005 Device 002: ID 174c:55aa ASMedia Technology Inc. ASM1051E SATA 6Gb/s bridge, ASM1053E SATA 6Gb/s bridge, ASM1153 SATA 3Gb/s bridge
      Bus 005 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
      Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
      Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
      Bus 002 Device 002: ID 0bc2:5030 Seagate RSS LLC FreeAgent GoFlex Upgrade Cable STAE104
      Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
      Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
      root@NAS:~# lsusb -t
      /: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
      |__ Port 1: Dev 2, If 0, Class=Mass Storage, Driver=uas, 5000M
      /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
      /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ohci-platform/1p, 12M
      /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-platform/1p, 480M
      |__ Port 1: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 480M
      /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=dwc2/1p, 480M

      I`m starting with OMV, and don`t know how to edit it.

      The post was edited 3 times, last by maciekelga ().

    • maciekelga wrote:

      outputs:

      ix.io/1JAa
      ix.io/1JAb
      The output only shows the Seagate Disk being attached (no trace of the WD at all) so no idea what the problem is...

      If you think 'the issue' is related to UAS then blacklist it. In the past I contributed code to parse /etc/modprobe.d/rk3328-usb-storage-quirks.conf so in case this file is still there you could adjust contents like this and reboot: options usb-storage quirks=0x2537:0x1066:u,0x2537:0x1068:u,0x174c:0x55aa:u

      (disclaimer: I don't use ayufan's image on the Rock64 but my own so no idea how UAS blacklisting might work with his image)

      The post was edited 1 time, last by tkaiser ().