helpme Can't mount

syougo · Oct 30th 2019

help me
wd 6tbhdd cannot be mounted
The format is ntfs
Please let me know if you know anything
Sorry for my poor English

cabrio_leo · Oct 30th 2019

You have to post more information of your problem. Which error message do you get?

syougo · Oct 30th 2019

Failed to execute command 'export PATH=/bin:/sbin:/usr/bin:/usr/sbin:/usr/local/bin:/usr/local/sbin; export LANG=C.UTF-8; mount -v --source '/dev/disk/by-label/bkup_disk_20190922' 2>&1' with exit code '21': modprobe: ERROR: ../libkmod/libkmod.c:586 kmod_search_moddep() could not open moddep file '/lib/modules/4.19.50-v7+/modules.dep.bin' modprobe: FATAL: Module fuse not found in directory /lib/modules/4.19.50-v7+ ntfs-3g-mount: fuse device is missing, try 'modprobe fuse' as root]

cabrio_leo · Oct 30th 2019

Quote from syougo

'modprobe fuse

What is the return of CLI> modprobe fuse , as recommended?

syougo · Oct 30th 2019

I did modprobe fuse but I couldn't

cabrio_leo · Oct 31st 2019

I would assume that something is missing in your system, because normally NTFS-formatted drives can be mounted without any restrictions.

syougo · Oct 31st 2019

Works properly on windows10 and ubuntu
omv rebaked but didn't change
Is n’t it?

macom · Oct 31st 2019

Quote from cabrio_leo

normally NTFS-formatted drives can be mounted without any restrictions.

unless there are special characters in the label like space.
@syougo what are the labels of these drives?

cabrio_leo · Oct 31st 2019

Quote from syougo

bkup_disk_20190922

Quote from macom

unless there are special characters in the label like space.

Yes, but in the current case "bkup_disk_20190922" looks good. No special characters. The underscore "_" is allowed, I think so.

macom · Oct 31st 2019

Right, I missed that the label was already mentioned. Only looked at the screenshot

helpme Can't mount

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