USB 3.1 Gen 2 Card Error-28

Eike · 16. April 2020

Hi Guys,

i have successfully installed a usb Card in my HP-Microserver Gen 8.

https://www.alternate.de/i-tec…duct/1545197?event=search

It will read and read and write as long as i have a cable installed with usb 2.0 / 3.0

BUT if i installed a 3.1 Cable to my external device:

https://www.alternate.de/ICY-B…duct/1476122?event=search

i get the following error:

usb can't set config #1 error -28

Code

root@HP-Proliant:~# lspci -nn | grep -i usb
00:1a.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 05)
00:1d.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 [8086:1c26] (rev 05)
01:00.4 USB controller [0c03]: Hewlett-Packard Company Integrated Lights-Out Standard Virtual USB Controller [103c:3300] (rev 02)
04:00.0 USB controller [0c03]: Renesas Technology Corp. uPD720201 USB 3.0 Host Controller [1912:0014] (rev 03)
07:00.0 USB controller [0c03]: ASMedia Technology Inc. ASM1142 USB 3.1 Host Controller [1b21:1242]
root@HP-Proliant:~# lsmod
Module                  Size  Used by
softdog                16384  0
xt_nat                 16384  1
xt_tcpudp              16384  3
veth                   20480  0
xt_conntrack           16384  1
ipt_MASQUERADE         16384  2
nf_conntrack_netlink    49152  0
xfrm_user              40960  1
xfrm_algo              16384  1 xfrm_user
nft_counter            16384  18
xt_addrtype            16384  2
nft_compat             20480  9
nft_chain_nat_ipv4     16384  4
nf_nat_ipv4            16384  2 ipt_MASQUERADE,nft_chain_nat_ipv4
nf_nat                 36864  2 nf_nat_ipv4,xt_nat
nf_conntrack          172032  6 xt_conntrack,nf_nat,ipt_MASQUERADE,nf_nat_ipv4,xt_nat,nf_conntrack_netlink
nf_defrag_ipv6         20480  1 nf_conntrack
nf_defrag_ipv4         16384  1 nf_conntrack
nf_tables             143360  70 nft_compat,nft_chain_nat_ipv4,nft_counter
nfnetlink              16384  4 nft_compat,nf_conntrack_netlink,nf_tables
br_netfilter           24576  0
bridge                188416  1 br_netfilter
stp                    16384  1 bridge
llc                    16384  2 bridge,stp
cpufreq_userspace      16384  0
cpufreq_conservative    16384  0
cpufreq_powersave      16384  0
overlay               131072  1
bonding               180224  0
intel_rapl             24576  0
x86_pkg_temp_thermal    16384  0
intel_powerclamp       16384  0
coretemp               16384  0
kvm_intel             233472  0
kvm                   749568  1 kvm_intel
irqbypass              16384  1 kvm
mgag200                53248  1
ipmi_ssif              32768  0
ttm                   131072  1 mgag200
crct10dif_pclmul       16384  0
crc32_pclmul           16384  0
ghash_clmulni_intel    16384  0
drm_kms_helper        208896  1 mgag200
intel_cstate           16384  0
drm                   495616  4 drm_kms_helper,mgag200,ttm
intel_uncore          135168  0
button                 16384  0
intel_rapl_perf        16384  0
hpilo                  20480  0
joydev                 24576  0
i2c_algo_bit           16384  1 mgag200
iTCO_wdt               16384  0
pcc_cpufreq            16384  0
evdev                  28672  4
iTCO_vendor_support    16384  1 iTCO_wdt
hpwdt                  16384  1
sg                     36864  0
ipmi_si                65536  0
ie31200_edac           16384  0
ipmi_devintf           20480  0
ipmi_msghandler        65536  3 ipmi_devintf,ipmi_si,ipmi_ssif
acpi_power_meter       20480  0
serio_raw              16384  0
pcspkr                 16384  0
sunrpc                425984  1
ip_tables              28672  0
x_tables               45056  7 xt_conntrack,nft_compat,xt_tcpudp,ipt_MASQUERADE,xt_addrtype,xt_nat,ip_tables
autofs4                49152  2
ext4                  741376  3
crc16                  16384  1 ext4
mbcache                16384  1 ext4
jbd2                  122880  1 ext4
fscrypto               32768  1 ext4
ecb                    16384  0
uas                    28672  1
usb_storage            73728  1 uas
sd_mod                 61440  9
btrfs                1400832  0
zstd_decompress        81920  1 btrfs
zstd_compress         172032  1 btrfs
xxhash                 16384  2 zstd_compress,zstd_decompress
raid10                 57344  0
raid456               172032  1
async_raid6_recov      20480  1 raid456
async_memcpy           16384  2 raid456,async_raid6_recov
async_pq               16384  2 raid456,async_raid6_recov
async_xor              16384  3 async_pq,raid456,async_raid6_recov
async_tx               16384  5 async_pq,async_memcpy,async_xor,raid456,async_raid6_recov
xor                    24576  2 async_xor,btrfs
hid_generic            16384  0
usbhid                 57344  0
hid                   135168  2 usbhid,hid_generic
raid6_pq              122880  4 async_pq,btrfs,raid456,async_raid6_recov
libcrc32c              16384  4 nf_conntrack,nf_nat,btrfs,raid456
crc32c_generic         16384  0
raid1                  45056  0
raid0                  20480  0
multipath              16384  0
linear                 16384  0
md_mod                167936  7 raid1,raid10,raid0,linear,raid456,multipath
crc32c_intel           24576  7
ahci                   40960  6
libahci                40960  1 ahci
libata                270336  2 libahci,ahci
uhci_hcd               49152  0
scsi_mod              249856  5 sd_mod,usb_storage,uas,libata,sg
xhci_pci               16384  0
xhci_hcd              266240  1 xhci_pci
aesni_intel           200704  0
ehci_pci               16384  0
ehci_hcd               94208  1 ehci_pci
aes_x86_64             20480  1 aesni_intel
psmouse               172032  0
usbcore               294912  8 xhci_hcd,ehci_pci,usbhid,usb_storage,ehci_hcd,xhci_pci,uas,uhci_hcd
crypto_simd            16384  1 aesni_intel
tg3                   188416  0
cryptd                 28672  3 crypto_simd,ghash_clmulni_intel,aesni_intel
glue_helper            16384  1 aesni_intel
libphy                 77824  1 tg3
lpc_ich                28672  0
mfd_core               16384  1 lpc_ich
thermal                20480  0
usb_common             16384  1 usbcore
root@HP-Proliant:~#

Alles anzeigen

Do you have any cloue? because i want to have full speed.

cheers guys.

Eike · 16. April 2020

content1587033422.txt

Eike · 16. April 2020

[80426.075056] usb 5-2: new SuperSpeedPlus Gen 2 USB device number 3 using xhci_hcd

[80426.124352] usb 5-2: New USB device found, idVendor=2109, idProduct=8822, bcdDevice= 5.a3

[80426.124355] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3

[80426.124357] usb 5-2: Product: USB3.1 Hub

[80426.124358] usb 5-2: Manufacturer: VIA Labs, Inc.

[80426.124360] usb 5-2: SerialNumber: 000000001

[80426.124781] usb 5-2: Not enough bandwidth for new device state.

[80426.124806] usb 5-2: can't set config #1, error -28

Aux · 16. April 2020

Read the post below, seem interesting.

It's about USB3.0 but it can be relevant to USB3.1

https://forum.giga-byte.co.uk/index.php?topic=17630.0

You are not alone with this problem

I have observed that this problem is often related to VIA chips

Eike · 16. April 2020

it looks like i'm alone then i have a semi working solution. as you have read above i can use at the same port usb 2.0 3.0 but not 3.1 cable or even the speed. the guys in the post can not use the port at all.

eike

Aux · 16. April 2020

I had somehow overlooked the cable. Then it looks like the cable is the bottleneck, other cable?

Or did I misunderstand something?

Eike · 16. April 2020

nahhhh if i switch to another cable it works. so if i use a 2.0 cable it works. if i use a 3.0 cable it works. if i use a 3.1 cable (always the same port) i does not work.

i testet 1x 2.0 cable, 1 x 3.0 cable, 3x 3.1 cable and yes they are marked as 10 gbit cables

Eike · 16. April 2020

can i maybe switch the kernel ? i use 4.19

Aux · 16. April 2020

Wow, that's really interesting. I ended up here with my Latin - sorry!

Aux · 16. April 2020

You can check whether xhci drivers are built in the kernel, when the output is y, it is built in the kernel.

grep -i xhci /boot/config-$(uname -r)

Eike · 17. April 2020

root@HP-Proliant:~# grep -i xhci /boot/config-$(uname -r)

CONFIG_USB_XHCI_HCD=m

# CONFIG_USB_XHCI_DBGCAP is not set

CONFIG_USB_XHCI_PCI=m

# CONFIG_USB_XHCI_PLATFORM is not set

# CONFIG_USB_ROLES_INTEL_XHCI is not set

root@HP-Proliant:~#

Aux · 17. April 2020

Check your BIOS for an XHCI handoff option and make sure it's enabled.

Eike · 17. April 2020

there is nothing to en or disable

Aux · 17. April 2020

I tried to help you but I really don't see any light at the end of the tunnel.

Please read that, it seems very plausible.

Eike · 17. April 2020

crap.....yeah i think i have to switch to something lese......but don't know what

Aux · 17. April 2020

Which motherboard is in the server?

Eike · 17. April 2020

https://www.amazon.de/HP-ProLi…SATA-Server/dp/B013UBCHVU

Aux · 17. April 2020

I would try this card here

Amazon is flexible, if it doesn't work, send it back quickly

Jetzt mitmachen!