Newbie Help with Network Card

  • First, thank you to everyone who will attempt to help me. Please be advised I'm a complete newbie. This is my first time doing anything with a Linux base so instructions need to be super simple.


    Here's is my issue. I loaded the most recent OMV version and installed it on my system, It boots up fine, and I can get to the login for the root user so I have access to omv-firstaid (using a tv as a monitor). But my router doesn't see the device and logging in to the IP address I gave it does nothing but tell me that the "site can't be reached".


    It's also says that the GIU could be reached at an IP address beginning with 172 which is not remotely what my home network is.


    I've read and searched every way I can think of but I'm throwing up my hands.


    This is what I've done so far. I've reinstalled OMV 4 times.

    I then installed OMV 5.05. (I was able to download to a usb some "Debian Information". But I don't remember how I did it. I'll post that below. It did give me the MAC address of the nic.

    I then reinstalled the latest OMV.

    Logging into root:

    -- I've "pinged" the router... "Destination Host Unreachable"

    -- omv-firstaid

    -- Configured the nic set IPv4, to static address, set the gateway but wasn't sure to set the DNS to so left it blank. Along with this I used the MAC addess (listed in the info I was able to pull) and set a static IP...still nothing.

    Got a USB to Ethernet adapter (I wanted to get just a regular nic but I couldn't find one...stupid COVID. This adapter said it would work out of the box with Linux kernal 3.x/2.6.x)

    Plugged it in and ran omv-firstaid and set the IP address again and set the changed the MAC on the router to reflect the MAC of the adapert...same results.


    I've done a ton of other things, but I'm not getting anywhere, and my brain is fried from trying.


    Not to mention countless REBOOTs and restarts...


    This is what I build:


    AMD Ryzen 3400G

    AsRock X570M Mother board

    -- the onboard NIC is an Intel Gigabit with a I211-AT chipset...I think this is my issue.

    16 Gig Ripjaws 3600 ram

    and

    an SSD M.2 for the OS

    No HD yet as I wanted to get the system up and running first.


    My guess is that during install of OMV the motherboard uses the NIC and is able to go to the web and download needed files, but OMV doesn't have the correct kernal (sorry I'm a newb, so I think that is equivalent of a driver in Windows...please don't hate).


    I went to Intel's website and they say they have updated drivers for the I211-AT drivers, which I downloaded but I have no idea how to command line update the tar file to OMV. Or even if that's what I'm supposed to do.



    I was able to pull this information today, I know the date is wrong.


    I hope the stuff below means something to someone, because I have no clue...

    sysinfo-paqhomenet-202004052048.txt

  • Enable the DHCP server in your router.


    Connect the OMV machine ethernet port to the router.


    When installing OMV select DHCP for the method to obtain an IP address.

    --
    Google is your friend and Bob's your uncle!


    OMV AMD64 5.x on ASRock Rack C2550D4I C0 Stepping - 16GB ECC - Silverstone DS380 + Silverstone DS380 DAS Box.

  • Ok, so this morning I moved the server back into my office (where the router is). I turned on the server and went to omv-firstaid to change everything back to DHCP. Now the ethernet adapter on the motherboard is not listed, but the usb one is. So just for sh!ts and giggles I typed in the static IP address I assigned to the system, and now I can get to the GUI. I didn't change anything other than the location of the server. This is where the server will go once I take my DS-215j down and move all the files over.


    Now my question is, what happened to the NIC on the motherboard and how do I get it back? The reason is I'd prefer to use the Gigabit NIC on the motherboard vice a USB Ethernet adapter hanging off the back of the system.


    Edit: Just logged into my router...it is showing the server offline, yet I'm using the GUI. WTF??? I'm totally confused.

  • Ok, I shut down the server and unplugged the USB Ethernet and restarted the server. Logged in with root and went to omv-firstaid. Clicked on configure network interfaces and got:

    "ERROR: No network interfaces found."


    Plugged the USB Ethernet adapter back in and I have access again.

  • Then there is a problem with the onboard NIC not being recognized by Debian 10 or perhaps it has been disabled in the BIOS?


    Look in the BIOS first and if it is enabled there try to determine what brand and model the NIC is and see if there are Linux drivers for it.

    --
    Google is your friend and Bob's your uncle!


    OMV AMD64 5.x on ASRock Rack C2550D4I C0 Stepping - 16GB ECC - Silverstone DS380 + Silverstone DS380 DAS Box.

  • Install the net tools package like so in the root shell. ifconfig command will then be available.

    Code
     apt-get install net-tools

    --
    Google is your friend and Bob's your uncle!


    OMV AMD64 5.x on ASRock Rack C2550D4I C0 Stepping - 16GB ECC - Silverstone DS380 + Silverstone DS380 DAS Box.

  • Ok, I ran

    apt-get install net-tools
    and it installed some things but it says...

    You might want to run 'apt --fix-broken install' to correct these.

    The following packages have unmet dependencies:

    salt-common: Depends: python3-tornado4 (>= 4.2.1) but it is not going to be installed

    Depends: python3-tornado4 (< 5> but it is not going to be installed

    E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or specify a solution).


    So I ran apt --fix-broken install


    Then this comes up:


    Reading package lists... Done

    Building dependency tree

    Reading state information... Done

    The following additional packages will be installed:

    salt-common salt-minion

    Suggested packages:

    python3-pycurl python3-twisted python3-augeas

    Recommended packages:

    python3-croniter debconf-utils

    The following packages will be upgraded:

    salt-common salt-minion

    2 upgraded, 0 newly installed, 0 to remove and 67 not upgraded.

    Need to get 6,898 kb of archives.

    After this operation, 1,675 kb of additional disk space will be used.

    Do you want to continue? [Y/n]


    I hit Y and enter, then...

    Err:1 https://packages.openmediavault.org/public usul/main amd64 salt-minion all 3000.2+ds-1

    Could not resolve 'packages.openmediavault.org'

    Err:2 https://packages.openmediavault.org/public usul/main amd64 salt-minion all 3000.2+ds-1

    Could not resolve 'packages.openmediavault.org'

    E: Failed to fetch https://packages.openmediavaul…l/main/s/salt/salt-minion all 3000.2+ds-1_all.deb Could not resolve 'packages.openmediavault.org'

    E: Failed to fetch https://packages.openmediavaul…l/main/s/salt/salt-minion all 3000.2+ds-1_all.deb Could not resolve 'packages.openmediavault.org'

    E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?


    and still can't run ifconfig...

  • I dunno. Something happened with the original install. Try this.


    apt-get install --reinstall openmediavault

    --
    Google is your friend and Bob's your uncle!


    OMV AMD64 5.x on ASRock Rack C2550D4I C0 Stepping - 16GB ECC - Silverstone DS380 + Silverstone DS380 DAS Box.

  • Ok I don't know what happened but I reinstalled it on the system. The ONLY things I did differently from the other 4 times I installed omv was I used the BIOS and cleared all data of the SSD where the OS was installed and then plugged in the USB stick into a different port. Everything seems to be working now. Gderf, I want to thank you for your extreme patience with me and for all your help.

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