Raid controller failure or bad disk

Husarenka · 17. Januar 2014

This is my first post no this forum so hello everyone!
Disks:
New 2xWD Red 3TB
I have 2 sata controllers on my mainboard. External (on chipset Silicon Image Sil3132,) and onboard.
I hae problems with disks:

Code

[   71.377794] ata6.00: exception Emask 0x0 SAct 0x1 SErr 0x280000 action 0x6
[   71.377876] ata6.00: irq_stat 0x03020002, device error via SDB FIS
[   71.377942] ata6: SError: { 10B8B BadCRC }
[   71.378004] ata6.00: failed command: READ FPDMA QUEUED
[   71.378074] ata6.00: cmd 60/08:00:00:10:00/00:00:00:00:00/40 tag 0 ncq 4096 in
[   71.378077]          res 41/84:00:07:10:00/00:00:00:00:00/40 Emask 0x410 (ATA bus error) <F>
[   71.378225] ata6.00: status: { DRDY ERR }
[   71.378285] ata6.00: error: { ICRC ABRT }
[   71.378350] ata6: hard resetting link
[   73.717232] ata6: SATA link up 3.0 Gbps (SStatus 123 SControl 0)
[   73.718456] ata6.00: configured for UDMA/100
[   73.718478] ata6: EH complete
[   80.723819] ata6.00: exception Emask 0x0 SAct 0x1 SErr 0x280000 action 0x6

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SMARTCTL

Code

smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net


=== START OF INFORMATION SECTION ===
Device Model:     WDC WD30EFRX-68EUZN0
Serial Number:    WD-WMC4N0972979
Firmware Version: 80.00A80
User Capacity:    3,000,592,982,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   9
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Fri Jan 17 11:54:32 2014 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled


=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED


General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		 (39840) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 255) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x703d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.


SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   253   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       5
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       9
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       5
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       1
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       16
194 Temperature_Celsius     0x0022   126   115   000    Old_age   Always       -       24
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   187   000    Old_age   Always       -       399
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0


SMART Error Log Version: 1
No Errors Logged


SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]




SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

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Code

smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net


=== START OF INFORMATION SECTION ===
Device Model:     WDC WD30EFRX-68EUZN0
Serial Number:    WD-WMC4N0971752
Firmware Version: 80.00A80
User Capacity:    3,000,592,982,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   9
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Fri Jan 17 12:21:08 2014 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled


=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED


General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		 (40020) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 255) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x703d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.


SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       5
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       9
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       5
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       2
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       23
194 Temperature_Celsius     0x0022   123   116   000    Old_age   Always       -       27
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   197   000    Old_age   Always       -       4
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0


SMART Error Log Version: 1
No Errors Logged


SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]




SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

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Cables are not wrong.
I'm worried about this attribute:

Code

UDMA_CRC_Error_Count

Cpoc · 25. Januar 2014

Try the hard drives on another motherboard on the onboard sata ports and see if you get the same error. You want to isolate your problem to see if its the hard drives at fault.

0rtega · 27. Januar 2014

For that error usually is just a bad (or too long) sata cable.
Try the HD with the mobo on-board sata port and change the sata cable.

Cpoc · 28. Januar 2014

I have used long sata cables with no issues. As long as you use cables within the spec your ok. To me it looks like a bad defective cable or hard disk. Isolate the component in question and try with other hardware. I have used hardware in the past that will just not work with certain motherboards for that reason all my motherboards are all supermicro. They are well built and last very long. For desktop use I just use a laptop.

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