SMART Error Count counts Power Cycle

  • I have a SAMSUNG SSD 970 Evo Plus (NVMe) running internally in a ASUS PN42 (Intel N100) on OMV Release: 6.9.8-1.

    On every boot (power cycle) I get a warning (via e-mail), that the Error Count has increased. Actually it's the parameter "Error Information Log Entries:", which increases quite exactly parallel to "Power Cycles:".

    As also shown, there're no media or dara errors, so I would say: This brand new SSD is totally ok.

    Google mentions, the "Error Information Log Entry" may arise from an invalid command. I expect, chances to locate and suppress this command are quite low. Remaining options are:

    * stop smart monitoring this drive - bad idea

    * get a false warning on each startup (which occurs daily) - bad idea, but could possibly mitigated by an dedicated e-mail filter


    Are there better options? Is it possible to make the smart monitoring "smart" enough to ignore this special value/parameter?

    OMV 6.9 (Shaitan, 64 bit) as non-7/24-NAS on ASUS ExpertCenter PN42 with Intel N100

    Samsung M2-SSD 970 EVO Plus with EXT4 (system) and BTRFS (data), external USB3-M2-SSD (970 EVO Plus) with BTRFS (2nd data)

    Plugins: anacron, backup, diskstats, filebrowser, omvextrasorg, remotemount, resetperms, symlinks, wetty

  • chente

    Approved the thread.
  • Christian Franke from smartmontools have been working on this recently:
    https://www.smartmontools.org/ticket/1222

    According to this ticket it should be fixed. I still get this error on a freshly installed system with a healthy Samsung NVMe SSD.

    Is there anything that needs to be changed in the smartmontools configuration?

    The following warning/error was logged by the smartd daemon:


    Device: /dev/disk/by-id/nvme-SAMSUNG_MZVLB256HAHQ-000H1, number of Error Log entries increased from 348 to 349


    Device info:

    SAMSUNG MZVLB256HAHQ-000H1, S/N:*, FW:EXD70H1Q, NSID:1, 256 GB

  • OK so I got a response from Christian Franke from smartmontools:
    https://www.smartmontools.org/ticket/1222


    Apparantly the smartmontools version I am running on my omv6 is far too old.
    I havent looked into this yet, but it should be updated and then smartmontools wont complain about healthy nvme drives anymore! :D

    • Official Post

    OK so I got a response from Christian Franke from smartmontools:
    https://www.smartmontools.org/ticket/1222


    Apparantly the smartmontools version I am running on my omv6 is far too old.
    I havent looked into this yet, but it should be updated and then smartmontools wont complain about healthy nvme drives anymore! :D

    The problem here OMV relies on what the Debian project delivers. But with the switch to Debian 12 in OMV7 this package will get an update and a more recent version.

  • Sorry to bring up an old post but I am on 7.4.0-1 (Sandworm) on a pi 5 (kernel Linux 6.6.31+rpt-rpi-2712) and I seeing this issue - each reboot adds to the error counter and that appears to trigger a warning email via my SMART monitoring configuration.

    has this package been updated? If not, is there a way to manually update it outside of the normal raspberry pi os/debian release cycle? smartctl tells me I am on a 2022 build:

    Code
    smartctl --version
    smartctl 7.3 2022-02-28 r5338 [aarch64-linux-6.6.31+rpt-rpi-2712] (local build)
    Copyright (C) 2002-22, Bruce Allen, Christian Franke, www.smartmontools.org



    Thanks!

    • Official Post

    You can try to install it from bookworm-backports. But you need to configure APT to ONLY install that package. OMV does not support backports because backports are not binary compatible which might break things. So keep this in mind, this might cause unexpected behaviour or break your system.

  • Sorry to bump this old thread but I am having the same problem. Did the OP ever resolve this? Was updating to smartctl 7.4 the solution? I'm a noob to Linux, so little confused about the above comment warning about backports?

  • I have the same problem.

    Code
     The following warning/error was logged by the smartd daemon:Device: /dev/disk/by-id/nvme-KINGSTON_SNV2S250G_50026B7686AC103E, number of Error Log entries increased from 129 to 131Device info:KINGSTON SNV2S250G, S/N:50026B7686AC103E, FW:CRTP2324, NSID:1, 250 GB

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