Plex USER and PIUD issu

Hello,

I just saw a typing error in my plex config : PUID : 10001, but the good one is 1001.
The problem is that when trying with 1001 i can't acess to plex, it only work with 10001 but i don't have any user with this ID, and the transcoding is not working.

I also tried to create a new ID > 1002 this don't work too.

Please anyone have an idea to resolve this problem ? Thanks

---
services:
plex:
image: lscr.io/linuxserver/plex:latest
container_name: plex
network_mode: host
environment:
- PUID=10001
- PGID=100
- TZ=Europe/Paris
- VERSION=plexpass
- PLEX_CLAIM= #optional
volumes:
- /home/docker/appdata/plex/config:/config
- /srv/dev-disk-by-uuid-9fd782fb-3116-4d90-a13c-2c75857f6989/big1/Film:/Film
- /srv/dev-disk-by-uuid-9fd782fb-3116-4d90-a13c-2c75857f6989/big1/Séries:/Séries
- /srv/dev-disk-by-uuid-9fd782fb-3116-4d90-a13c-2c75857f6989/big1/Series Animes et Mangas:/Series Animes et Mangas
- /srv/dev-disk-by-uuid-9fd782fb-3116-4d90-a13c-2c75857f6989/big1/Film d'Animation:/Film d'Animation
devices:
- /dev/dri:/dev/dri
restart: unless-stopped

Quote from Soma

Post the output of:

ls -al /home/docker/appdata/plex/

ls -al /home/docker/appdata/plex/config/

root@NAS:~# ls -al /home/docker/appdata/plex/
total 12
drwxr-xr-x 3 root    root  4096  2 mai   23:24 .
drwxr-xr-x 8 root    root  4096  4 mai   20:38 ..
drwxr-xr-x 3 appuser users 4096  2 mai   23:24 config

root@NAS:~# ls -al /home/docker/appdata/plex/config/
total 12
drwxr-xr-x 3 appuser users 4096  2 mai   23:24 .
drwxr-xr-x 3 root    root  4096  2 mai   23:24 ..
drwxr-xr-x 3 appuser users 4096  2 mai   23:24 Library
root@NAS:~#

Quote from Soma

id appuser

root@NAS:~# id appuser
uid=1001(appuser) gid=100(users) groupes=100(users),0(root),13(proxy),44(video),105(render),990(docker)

Quote from Soma

What about:

ls -al /home/docker/appdata/plex/config/Library

root@NAS:~# ls -al /home/docker/appdata/plex/config/Library
total 12
drwxr-xr-x 3 appuser users 4096 2 mai 23:24 .
drwxr-xr-x 3 appuser users 4096 2 mai 23:24 ..
drwxr-xr-x 3 10001 users 4096 2 mai 23:24 'Application Support'

Quote from Soma

Just looked better:

Why did you add your appuser to root group???

You might as well just run everything as root

Just tried to see if it change something to resolve the problem

Quote from Soma

Check that no error occur.

Also check the ownership of the media folders to see if the USER has (at least) read rights to it:

root@NAS:~# ls -al /srv/dev-disk-by-uuid-9fd782fb-3116-4d90-a13c-2c75857f6989/big1/
total 76
drwxrwsrw-+  6 root users  4096  4 mai   02:29  .
drwxr-xr-x   5 root root   4096 28 avril 15:56  ..
drwxrwsr--+ 40 1000 users 36864 13 juin  23:17  Film
drwxrwsr--+  9 1000 users 20480 20 juin  23:02 "Film d'Animation"
drwxrwsr--+ 20 1000 users  4096 21 juin  00:07  Séries
drwxrwsr--+ 76 1000 users  4096 20 juin  00:45 'Series Animes et Mangas'

seems that my users don't have access to the big1 but he have the read acces on the web interface,

Quote from Soma

This is the error

Will help a bit later

Yes thanks, do you know what i should do ?

Quote from Soma

Yes.

How are you launching the container? On omv-compose plugin?

Yes

Quote from Soma

Go to the compose files GUI page, select plex and click the down button (down arrow inside a circle)

Check the compose, Stats page and make sure that Plex isn't showing there.

On the CLI run:

sudo chown -R appuser:users /home/docker/appdata/plex/config/Library

Check that the folder and the one's below, are noe owned by appuser:

ls -al /home/docker/appdata/plex/config/Library

It should show appuser:users instead of 10001:users

Confirm that the folder below it is the same:
ls -al '/home/docker/appdata/plex/config/Library/Application Support'

Go to compose GUI files and edit the CODE of PLEX to reflect the PUID correct:

Code

---
services:
plex:
image: lscr.io/linuxserver/plex:latest
container_name: plex
network_mode: host
environment:
- PUID=1001 # Corrected User
- PGID=100
- TZ=Europe/Paris
- VERSION=plexpass
- PLEX_CLAIM= #optional
# Use "" to prevent errors due to PATH with SPACES
volumes:
- /home/docker/appdata/plex/config:/config
- /srv/dev-disk-by-uuid-9fd782fb-3116-4d90-a13c-2c75857f6989/big1/Film:/Film
- /srv/dev-disk-by-uuid-9fd782fb-3116-4d90-a13c-2c75857f6989/big1/Séries:/Séries
- "/srv/dev-disk-by-uuid-9fd782fb-3116-4d90-a13c-2c75857f6989/big1/Series Animes et Mangas:/Series Animes et Mangas"
- "/srv/dev-disk-by-uuid-9fd782fb-3116-4d90-a13c-2c75857f6989/big1/Film d'Animation:/Film d'Animation"
devices:
- /dev/dri:/dev/dri
restart: unless-stopped

Display More

Save and accept the changes.

Check that no errors come by clicking the check button.

Bring the container UP.

See if you can access PLEX.

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Thanks for your help work perfectly now