OMV server freezes unpredictable

cklc625 · Mar 24th 2025

Hi dear forum members. I have a problem which I’m not able to solve on my own: After a while (from half day up to 2 or 3 days) my OMV installation freezes and the entire Server as well. It does not reboot. To boot again I have to power off and on.

The server is based on an

Intel CPU I3 12100,

Gigabyte B760M DS3H DDR4 Mainboard,

2x16 Mushkin DIMM,

Samsung SSD 990 PRO 2TB,

be quiet! Pure Power 12 M 550W ATX 3.0 Power supply

and 4 Seagate Exos X18 Enterprise 16TB HDD.

Before the problem began, it operated well for 3 Months. There is no extra software out of the OMV environment installed. Docker is installed via OMV-extras. OMV (latest version) is up to date.

Things I tried to find out what’s going on: Disabling different docker-containers, stopping the docker service, disabling all start up scripts, checking the system log.

The system log was not very helpful to me. If I go to the moment when the server freezes, there are almost different processes running.

Of course I know, that none of is able to clairvoyance. So my first question is, what to provide to let you get a better insight?

I’m asking in advance in order to avoid spamming the post with tons of logs.

I really appreciate your comments.

ryecoaaron · Mar 24th 2025

Is there anything on the screen when it is frozen?

Have you run memtest on the system? the openmediavault-kernel plugin installs memtest and puts it in the grub menu.

What media is the OS installed on?

Is the cpu running hot?

gderf · Mar 24th 2025

Quote from ryecoaaron

the openmediavault-kernel plugin installs memtest and puts it in the grub menu.

PMJI here. I have the kernel plugin installed and also have memtest86+ installed and there is no such item in my boot menu.

ryecoaaron · Mar 24th 2025

Quote from gderf

also have memtest86+ installed and there is no such item in my boot menu.

The memtest86+ package itself creates /etc/grub.d/20_memtest86+. If that isn't there, I don't know what happened. I've never seen it not show up. The plugin just adds memtest86+ as a dependency and does nothing further.

gderf · Mar 24th 2025

Quote from ryecoaaron

The memtest86+ package itself creates /etc/grub.d/20_memtest86+. If that isn't there, I don't know what happened. I've never seen it not show up. The plugin just adds memtest86+ as a dependency and does nothing further.

I have a file /etc/grub.d/20_memtest86+.dpkg-dist

So I renamed it to 20_memtest86+ thinking that would make it show up in the grub menu, but it didn't.

So I reinstalled memtest86+ after moving the file out of that directory to some other place. It still didn't show up.

Beats me.

gderf · Mar 24th 2025

Nevermind. I forgot to run update-grub after putting that file back and renaming it. Still no idea why the file didn't get added when reinstalling memtest86+

cklc625 · Mar 24th 2025

Thanks for the immediate replies.

1) To answer your question I connected a monitor to the server right now (normally it is supposed to operate without any peripherals). I will answer this question if it freezes again.

2) As above, there is no memtest. Neither in boot menu nor in the mentioned path. It should be no problem to boot memtest from USB. Maybe a screenshot from the OMV Diagnostics might do so long.

3) OS is installed on the Samsung NVME

4) No, CPU stays cold and usage is very low.

cklc625 · Mar 24th 2025

Quote from ryecoaaron

Have you run memtest on the system? the openmediavault-kernel plugin installs memtest and puts it in the grub menu.

After I found the plugin I ran memtest. It passed twice without any errors.

ryecoaaron · Mar 24th 2025

Quote from cklc625

To answer your question I connected a monitor to the server right now (normally it is supposed to operate without any peripherals). I will answer this question if it freezes again.

This is about the only thing left that can give us an idea.

xhexogenx · Mar 28th 2025

Quote from ryecoaaron

This is about the only thing left that can give us an idea.

sorry to hijack this post, but i suffered the same issue as OP above, on screen theres nothing popup, just waiting for login but its not responding to any keyboard input. i used to suffer the same issue with my proxmox machine but that with another rig, just did a new omv install on another machine with the same spec expecting i wont suffer the same issue but yeah first freeze since i done configuring omv 4 days ago

ryecoaaron · Mar 28th 2025

Quote from xhexogenx

sorry to hijack this post, but i suffered the same issue as OP above, on screen theres nothing popup, just waiting for login but its not responding to any keyboard input. i used to suffer the same issue with my proxmox machine but that with another rig, just did a new omv install on another machine with the same spec expecting i wont suffer the same issue but yeah first freeze since i done configuring omv 4 days ago

I would just suggest the same things to you that I suggested to the OP. Can't really tell you anything without error messages. Freezes are 95% of the time hardware or storage related.

OMV server freezes unpredictable

ryecoaaron Mar 24th 2025

Participate now!

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