Error applying update | named service WSDD not available in [location]

1st Official Post

    Hey all!

    Brand new to the forum.
    I've been running an OMV server for about a year or so now.

    I installed it fine, updated everything fine, set up SMB shares and all that good NAS stuff, even installing wireguard for VPN access and all.


    I encountered an issue a few months ago that was not resolved by a fresh install (which I attempted last month after being too lazy to try and fix it sooner... :S ).

    I've tried diagnosing, but it really just seems to be something I am doing with my current set up, and I'm struggling to understand the exact issue. Not sure why, as I followed tutorials and guides and read all the documentation.

    Anyway, I hope you can help!

    The specific error message I'm receiving is the below, please do let me know if I need to provide any extra info :3

    Code
    [ERROR   ] The named service wsdd is not available in /usr/share/php/openmediavault/system/process.inc:247

    Thank you in advance! :3

    Allie

    Do not underestimate my ability to be incredibly stupid <3

    That being said, if I am asked for info, I will do my best to provide it as accurately as possible to what you request :3

  • crashtest

    Approved the thread.
    • Official Post

    Post the output of following two commands in a code box


    apt-cache policy wsdd

    apt-cache policy wsdd-server


    When and where do you get the error message? Please post some additional lines before that specific line or the complete output.

    Hi!

    Thanks for this.
    See below code box for apt-cache policy wsdd

    Code
    root@HomeNAS:/# apt-cache policy wsdd
wsdd:
  Installed: 2:0.8-5
  Candidate: 2:0.8-5
  Version table:
 *** 2:0.8-5 500
        500 http://packages.openmediavault.org/public sandworm/main amd64 Packages
        500 https://openmediavault.github.io/packages sandworm/main amd64 Packages
        100 /var/lib/dpkg/status

    Code box for apt-cache policy wsdd-server

    Code
     apt-cache policy wsdd-server
wsdd-server:
  Installed: 2:0.8-5
  Candidate: 2:0.8-5
  Version table:
 *** 2:0.8-5 500
        500 http://packages.openmediavault.org/public sandworm/main amd64 Packages
        500 https://openmediavault.github.io/packages sandworm/main amd64 Packages
        100 /var/lib/dpkg/status

    I could not post the full error message, as "The message is too long, must be under 10,000 characters."

    Please view the attachment for the full insane error message.

    Many thanks for your help!!

    :3

    Quote from votdev

    What is the output of


    Bash
    dpkg -l | grep openmediavault


    It looks like the newest wsdd packages are installed, but somehow the latest openmediavault package has not been installed, so the "old" code tries to start a systemd unit which does not exist anymore because it has been renamed with the latest wsdd packages.

    Output shown in code box below!

    Code
    root@HomeNAS:~# dpkg -l | grep openmediavault
ii  openmediavault                  7.4.17-2                                    all          openmediavault - The open network attached storage solution
ii  openmediavault-keyring          1.0.2-2                                     all          GnuPG archive keys of the openmediavault archive


    Quote from votdev

    Try to run the following command after you posted the output from the above request.


    Bash
    apt-get install --reinstall openmediavault

    Just ran the command, errored, output in code box below (again)!

    Sorry for the delay in getting back to you, I'd have responded sooner but I had to teardown my laptop.

    Thanks a million!

    Do not underestimate my ability to be incredibly stupid <3

    That being said, if I am asked for info, I will do my best to provide it as accurately as possible to what you request :3

    I will mention I searched on the forum for any information to resolve the "openmediavault : Depends: jc but it is not installable" error as I thought this could help to resolve the issue without taking up too much more of your time.

    This led me to a thread by a user Kvlar on July 14th, 2025, who you assisted at the time.


    Attempting to run "apt-get install jc" resulted in the same error as that user, Package jc has no installation candidate.


    Running the dpkg --get-selections | grep hold resulted in the same no output.


    Following on that thread, I ran omv-salt deploy run apt to no avail. 13 succeeded, 3 changed.

    Re-running the apt-get for jc resulted in the same no installation candidate.


    The user then said they reinstalled from the ISO and this resolved their issue, but mine has continued to plague me through 3 total installs from ISO, using a fresh download of the ISO each time.
    I believe it's probably pertinent that I mention I did not install OMV whilst connected to a network, as I am forced to run via WiFi (I'm sorry, I know, I'm sorry, homeowner's rules, not mine, I'm sorry).


    Running omv-upgrade results in the below:


    I assume at this point it's likely a broken mirror or something.

    Searching broken mirror leads me to other posts, but I'm struggling to find relevant posts. Probably just a user error with an unfamiliar search tool


    Any thoughts on what to do next?
    Please, do tell me if I followed the wrong path. I'd love to understand more.


    :3

    Do not underestimate my ability to be incredibly stupid <3

    That being said, if I am asked for info, I will do my best to provide it as accurately as possible to what you request :3

    Quote from votdev

    Any suggestion how to reproduce this?

    Sorry, I didn't notice this earlier. Thanks for asking.


    I cannot think of any particular way to reproduce this, so I'll just show you my setup process and what I've done since.


    I followed a video tutorial from DB Tech -

    External Content www.youtube.com
    Content embedded from external sources will not be displayed without your consent.
    Through the activation of external content, you agree that personal data may be transferred to third party platforms. We have provided more information on this in our privacy policy.
    - and this was (in my eyes) quite informative.

    Upon first installing OMV, I did not install any updates. I waited until after setting up SMB/CIFS fileshares and ensuring I could access them on other devices before installing any updates.

    I set up OMV initially offline, as I cannot connect via ethernet and I had to set up a wireless network later on via OMV-firstaid.


    Installing these updates were just through System | Update Management | Updates.

    Downloading and installing all were what caused the error. Many applied, many did not.

    I do wish I had more comprehensive information.


    System information:

    Version

    7.4.17-2 (Sandworm)

    Processor

    Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz

    Kernel

    Linux 6.1.0-40-amd64

    ^ An old Dell machine I got for free from the office. Useless for any form of day-to-day use so I decided I'd do some experimenting on it.

    Wanted to set up stuff like wireguard, learn docker, plex, and more.

    Do not underestimate my ability to be incredibly stupid <3

    That being said, if I am asked for info, I will do my best to provide it as accurately as possible to what you request :3

    • Official Post

    Looks like your APT configuration is broken.

    Add the following lines to /etc/apt/sources.list:


    Code
    deb https://deb.debian.org/debian bookworm main
deb-src https://deb.debian.org/debian bookworm main
deb https://deb.debian.org/debian bookworm-updates main
deb-src https://deb.debian.org/debian bookworm-updates main


    Then run


    Bash
    # omv-salt deploy run apt
# apt-get update

    Finally omv-upgrade. If this fails, try to manually install jc.

    You're a lifesaver, that's worked wonders.

    omv-upgrade didn't fail, just FYI.


    Thank you so much for your help, I greatly appreciate it.

    I wish you all the best.

    :3

    Do not underestimate my ability to be incredibly stupid <3

    That being said, if I am asked for info, I will do my best to provide it as accurately as possible to what you request :3

  • AllieOOP

    Added the Label resolved

    Came here to thank you also. It seems the sources.list was not set up.

    I had to install omv from pendrive without access to network and while there was a question about choosing the repository - I could not confirm any without network and those proposed mirror urls apparently did not write down into sources.list.

    OMV even came up with system updates after the connecting to network but was unable to implement them (I guess because of lack of pointed mirrors).

    Anyways, I had very similar problems to base user in this thread and your instructions here worked like marvel.

    Thanks a lot.

Participate now!

Don’t have an account yet? Register yourself now and be a part of our community!

Register Yourself Login