Honestly, I've not really tracked the issue because it's careless administration that is causing this, which I don't have a lot of sympathy for.
Search the General and Updates/Upgrades forum, like I said there are multiple threads on this. I believe there is a way to upgrade still but I'm not sure on the procedure. @ryecoaaron participated in a number of threads trying to help people upgrade.. so searching out a few of his posts might help.
Thank you so much KM, I will try