Segfault when Plex is transcoding

onionjohn · 21. Juni 2016

After playing some videos for a while, the machine just reboots, these were in the logs

Code

Jun 21 17:42:19 openmediavault kernel: [ 4437.248541] Plex New Transc[10373]: segfault at 66c3ca87 ip 0000000000e9a321 sp 00007f5011329da0 error 6 in Plex New Transcoder[400000+1282000]
Jun 21 17:43:01 openmediavault /USR/SBIN/CRON[10460]: (root) CMD (/var/lib/openmediavault/cron.d/clamdscan-1a6f9016-53ba-4297-937b-2a1f6a312dd8 >/dev/null 2>&1)
Jun 21 17:43:21 openmediavault kernel: [ 4499.241470] Plex New Transc[10492]: segfault at 6034 ip 0000000000df5e4a sp 00007ff7d6ecef60 error 6 in Plex New Transcoder[400000+1282000]
Jun 21 17:43:23 openmediavault kernel: [ 4500.804035] [Hardware Error]: Machine check events logged
Jun 21 17:47:13 openmediavault kernel: imklog 5.8.11, log source = /proc/kmsg started.
Jun 21 17:47:13 openmediavault rsyslogd: [origin software="rsyslogd" swVersion="5.8.11" x-pid="2232" x-info="http://www.rsyslog.com"] start
Jun 21 17:47:13 openmediavault kernel: [    0.000000] Initializing cgroup subsys cpuset
Jun 21 17:47:13 openmediavault kernel: [    0.000000] Initializing cgroup subsys cpu

Is there a problem with my ram?
Thanks in advance for the help.

onionjohn · 21. Juni 2016

Code

mcelog: failed to prefill DIMM database from DMI data
mcelog: mcelog read: No such device
Hardware event. This is not a software error.
MCE 0
CPU 0 BANK 0 
TIME 1466502329 Tue Jun 21 17:45:29 2016
MCG status:
MCi status:
Uncorrected error
Error enabled
Processor context corrupt
MCA: BUS Level-0 Local-CPU-originated-request Generic Memory-access Request-did-not-timeout Error
BQ_DCU_READ_TYPE BQ_ERR_HARD_TYPE BQ_ERR_HARD_TYPE
timeout BINIT (ROB timeout). No micro-instruction retired for some time
STATUS b200004000000800 MCGSTATUS 0
MCGCAP 806 APICID 0 SOCKETID 0 
CPUID Vendor Intel Family 6 Model 23
Hardware event. This is not a software error.
MCE 1
CPU 0 BANK 5 
TIME 1466502329 Tue Jun 21 17:45:29 2016
MCG status:
MCi status:
Uncorrected error
Error enabled
Processor context corrupt
MCA: BUS Level-3 Generic Generic Other-transaction Request-did-not-timeout Error
BQ_DCU_READ_TYPE BQ_ERR_AERR2_TYPE BQ_ERR_AERR2_TYPE
received parity error on response transaction
MCE is observed
STATUS b200001024000e0f MCGSTATUS 0
MCGCAP 806 APICID 0 SOCKETID 0 
CPUID Vendor Intel Family 6 Model 23
Hardware event. This is not a software error.
MCE 2
CPU 1 BANK 5 
TIME 1466502329 Tue Jun 21 17:45:29 2016
MCG status:
MCi status:
Uncorrected error
Error enabled
Processor context corrupt
MCA: BUS Level-3 Generic Generic Other-transaction Request-did-not-timeout Error
BQ_DCU_READ_TYPE BQ_ERR_HARD_TYPE BQ_ERR_HARD_TYPE
received parity error on response transaction
MCE driven
STATUS b200001010000e0f MCGSTATUS 0
MCGCAP 806 APICID 1 SOCKETID 0 
CPUID Vendor Intel Family 6 Model 23

Alles anzeigen

mcelog of the machine. Or is it a CPU problem?

ryecoaaron · 21. Juni 2016

If it is a laptop, it might get too hot when transcoding especially and older laptop like that.

onionjohn · 21. Juni 2016

Temp is rarely above 45C, even when transcoding, is that too hot already?

ryecoaaron · 21. Juni 2016

Shouldn't be. Run memtest on it then.

Segfault when Plex is transcoding

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