Web GUI Failing After Update

rcopus · 19. Oktober 2013

Hi all

I updated to 0.5.14 yesterday and receive a blank page after logging into the webgui.
The following file is getting a 404:

Code

Panel.js?_dc=1382133490282  /OMV/workspace/pane

It looks to be called by:

Code

ext-all.js:21

I have checked in:

Code

/var/www/openmediavault/js/omv/workspace/panel

The file Panel.js exists.

Any ideas?

tekkb · 19. Oktober 2013

Your info posted above is not the problem. Your system most likely has a small issue that is causing this. You can start by giving results of:

df -h

And

groups openmediavault

rcopus · 19. Oktober 2013

Thank you tekkbebe.
Disk information:

Code

Filesystem            Size  Used Avail Use% Mounted on
/dev/sde1             282G  1.3G  266G   1% /
tmpfs                 3.9G     0  3.9G   0% /lib/init/rw
udev                  3.9G  144K  3.9G   1% /dev
tmpfs                 3.9G     0  3.9G   0% /dev/shm
tmpfs                 3.9G  4.0K  3.9G   1% /tmp
/dev/mapper/storage-storage
                      5.4T  1.6T  3.6T  30% /media/07e1df0b-9ce5-4b70-8c12-5d31fb83623d

Groups:

Code

openmediavault : openmediavault

davidh2k · 19. Oktober 2013

Code

ls -la /var/www/openmediavault/

Greetings
David

rcopus · 19. Oktober 2013

Code

total 80
drwxr-xr-x 8 openmediavault openmediavault  4096 Oct 18 12:09 .
drwxr-xr-x 3 root           root            4096 Oct 11 20:59 ..
drwxrwxr-x 2 openmediavault openmediavault  4096 Oct 18 12:09 cgi
drwxrwxr-x 2 openmediavault openmediavault  4096 Oct 18 12:09 css
-rw-rw-r-- 1 openmediavault openmediavault  2367 May 25 21:17 download.php
-rw-rw-r-- 1 openmediavault openmediavault  1150 Nov  2  2011 favicon.ico
drwxrwxr-x 2 openmediavault openmediavault 20480 Oct 18 21:39 images
-rw-rw-r-- 1 openmediavault openmediavault  1598 May 25 21:17 index.php
drwxrwxr-x 3 openmediavault openmediavault  4096 Oct 18 12:09 js
drwxrwxr-x 2 openmediavault openmediavault  4096 Oct 18 12:09 licenses
-rwx------ 1 openmediavault openmediavault  1158 May 25 21:17 php-fcgi
drwxrwxr-x 2 openmediavault openmediavault  4096 Oct 18 12:09 rpc
-rw-rw-r-- 1 openmediavault openmediavault  1486 Jul  9 20:31 rpc.php
-rw-rw-r-- 1 openmediavault openmediavault  2502 Sep 22 20:11 rrd.php
-rw-rw-r-- 1 openmediavault openmediavault  1655 May 25 21:17 shutdown.php
-rw-rw-r-- 1 openmediavault openmediavault  2051 May 25 21:17 upload.php

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davidh2k · 19. Oktober 2013

Code

dpkg -l | grep openmediavault

Greetings
David

rcopus · 19. Oktober 2013

Code

ii  openmediavault                      0.5.15                       Open network attached storage solution
ii  openmediavault-clamav               0.5.6                        OpenMediaVault ClamAV plugin
ii  openmediavault-keyring              0.2                          GnuPG archive keys of the OpenMediaVault archive
ii  openmediavault-lvm2                 0.5.2                        OpenMediaVault Logical Volume Manager (LVM2) plugin
ii  openmediavault-netatalk             0.5.4                        OpenMediaVault netatalk (AppleTalk Protocol Suite) plugin
ii  openmediavault-omvextrasorg         0.5.15                       OMV-Extras.org Package Repositories for OpenMediaVault

davidh2k · 19. Oktober 2013

Did you try to clear your browser cache and/or try another browser to open the webinterface?

Greetings
David

rcopus · 19. Oktober 2013

Hi David.

Yes, tried in Safari, FireFox and Chrome. Cleared browser cache and have used incognito mode etc.

davidh2k · 19. Oktober 2013

Sorry, then I don't know where to look at the moment, anything here looks fine, but I think tekkbebe will have a look again at it later.

Greetings
David

subzeroin · 19. Oktober 2013

It would be better if you posted the complete log from web development tools from your browser instead, two out of context rows doesn't really tell us that much.

/OMV/workspace/panel/Panel.js doesn't exist, but /js/omv/workspace/panel/Panel.js does. This probably means that some file is missing a require since it is falling back on extjs require methods.

rcopus · 19. Oktober 2013

The only entry in the console log of Chrome is as follows:

Code

GET http://192.168.0.15/OMV/workspace/panel/Panel.js?_dc=1382212934629 404 (Not Found) ext-all.js:21
Ext.apply.injectScriptElement ext-all.js:21
Ext.apply.loadScriptFile ext-all.js:21
Ext.apply.require ext-all.js:21
(anonymous function) ext-all.js:21
Ext.apply.doProcess ext-all.js:21
Ext.apply.process ext-all.js:21
Ext.Class.c ext-all.js:21
Ext.ClassManager.create ext-all.js:21
Ext.apply.define ext-all.js:21
(anonymous function)

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What other information can I provide to assist?

subzeroin · 19. Oktober 2013

Hm, well that didn't give much of a lead on which file it could be can you try other browsers and check the logs there, (e.g firebug)?

Do you know if it only was openmediavault that was updated at that time, or was there any plugins updated too? If that's the case you could try manually removing (not purging since that will remove your settings) those one by one and see if that narrows it down.

tekkb · 20. Oktober 2013

Is this a virtual machine or a bare metal install???

rcopus · 24. Oktober 2013

Other browsers including Firebug for FF weren't giving me any more useful information.
Its a bare metal install. This was a new build after my 'proof of concept' install of OMV ended up becoming permanent because I'm lazy. :lol:
Anyway the OS disk was failing so I bought some new kit and hadn't realised the OMV I'd downloaded was the new version (which doesn't yet have SQL plugin).
Therefore I'm going to download the older version and take it from there.

Thanks for all your help, it's appreciated.

tekkb · 25. Oktober 2013

FYI, since this is a bare metal install your openmediavault user also needs to be part of the the sudo and shadow groups. This is most likely what your problem was as you posted this for the output of: groups openmediavault

Code

openmediavault : openmediavault

should be like so:

Code

Last login: Tue Oct 22 23:01:24 2013 from pc
root@omv:~# groups openmediavault
openmediavault : openmediavault sudo shadow
root@omv:~#

rcopus · 6. November 2013

Thanks tekkbebe - I'll remember this for future reference. I guess something I installed must of modified the group membership at some point as it was previously working.
I'm back on 0.4 now but will migrate when all plugins are available.

Jetzt mitmachen!