SMART not working

Hello again with more Noddy questions.

I have OMV5 installed (5.5.23-1)

I have a number of Hard drives installed, formatted to ext4 and mounted. They can be seen by the system and are used by SnapRaid and Mergerfs to create a single volume.

The problem is when I click on the SMART option under Storage I get the error message below. Is this a known bug? Is there a fix for this? Have I set up the drives/mounts incorrectly? Can it be fixed without losing the data on them (not the end of the world if I do, just time & annoyance). Thanks to all the geniuses out there who know a whole lot more than I do.

Failed to execute command 'export PATH=/bin:/sbin:/usr/bin:/usr/sbin:/usr/local/bin:/usr/local/sbin; export LANG=C.UTF-8; smartctl -x '/dev/sde' 2>&1' with exit code '1': smartctl 6.6 2017-11-05 r4594 [x86_64-linux-5.9.0-0.bpo.5-amd64] (local build) Copyright (C) 2002-17, Bruce Allen, Christian Franke, http://www.smartmontools.org /dev/sde: requires option '-d cciss,N' Please specify device type with the -d option. Use smartctl -h to get a usage summary

Error #0:
OMV\ExecException: Failed to execute command 'export PATH=/bin:/sbin:/usr/bin:/usr/sbin:/usr/local/bin:/usr/local/sbin; export LANG=C.UTF-8; smartctl -x '/dev/sde' 2>&1' with exit code '1': smartctl 6.6 2017-11-05 r4594 [x86_64-linux-5.9.0-0.bpo.5-amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, http://www.smartmontools.org

/dev/sde: requires option '-d cciss,N'
Please specify device type with the -d option.

Use smartctl -h to get a usage summary in /usr/share/php/openmediavault/system/storage/smartinformation.inc:166
Stack trace:
#0 /usr/share/php/openmediavault/system/storage/smartinformation.inc(198): OMV\System\Storage\SmartInformation->getData()
#1 /usr/share/php/openmediavault/system/storage/smartinformation.inc(404): OMV\System\Storage\SmartInformation->getAttributes()
#2 /usr/share/openmediavault/engined/rpc/smart.inc(91): OMV\System\Storage\SmartInformation->getTemperature()
#3 /usr/share/php/openmediavault/rpc/serviceabstract.inc(635): Engined\Rpc\Smart->Engined\Rpc\{closure}()
#4 /usr/share/openmediavault/engined/rpc/smart.inc(107): OMV\Rpc\ServiceAbstract->asyncProc(Object(Closure))
#5 [internal function]: Engined\Rpc\Smart->enumerateDevices(NULL, Array)
#6 /usr/share/php/openmediavault/rpc/serviceabstract.inc(123): call_user_func_array(Array, Array)
#7 /usr/share/openmediavault/engined/rpc/smart.inc(174): OMV\Rpc\ServiceAbstract->callMethod('enumerateDevice...', NULL, Array)
#8 [internal function]: Engined\Rpc\Smart->getList(Array, Array)
#9 /usr/share/php/openmediavault/rpc/serviceabstract.inc(123): call_user_func_array(Array, Array)
#10 /usr/share/php/openmediavault/rpc/serviceabstract.inc(149): OMV\Rpc\ServiceAbstract->callMethod('getList', Array, Array)
#11 /usr/share/php/openmediavault/rpc/serviceabstract.inc(588): OMV\Rpc\ServiceAbstract->OMV\Rpc\{closure}('/tmp/bgstatusy2...', '/tmp/bgoutputl7...')
#12 /usr/share/php/openmediavault/rpc/serviceabstract.inc(159): OMV\Rpc\ServiceAbstract->execBgProc(Object(Closure))
#13 /usr/share/openmediavault/engined/rpc/smart.inc(209): OMV\Rpc\ServiceAbstract->callMethodBg('getList', Array, Array)
#14 [internal function]: Engined\Rpc\Smart->getListBg(Array, Array)
#15 /usr/share/php/openmediavault/rpc/serviceabstract.inc(123): call_user_func_array(Array, Array)
#16 /usr/share/php/openmediavault/rpc/rpc.inc(86): OMV\Rpc\ServiceAbstract->callMethod('getListBg', Array, Array)
#17 /usr/sbin/omv-engined(537): OMV\Rpc\Rpc::call('Smart', 'getListBg', Array, Array, 1)
#18 {main}

Zitat von votdev

You need to provide more information about your hardware, otherwise we really can not help. How is this disk attached? Through a HW-RAID? Which product/vendor?

Hardware in HP DL380P with dual Xeon e5-2650 v2

Disc controller is P420i operating as a HBA only - hardware RAID is disabled.

All disks are otherwise seen by core linux and by OMV. I have been able to format drives, with OMV, as well as create snapRaid/mergerFS cluster. I cant read and write data to the disc, either directly through putty, through OMV or from a remote windows device to SMB enabled shares.

When I go to Smartmontools.com they released V7.2 a month ago whereas the error code implies this is a 3 year old tool at v6.6. is OMV using older tools?

Zitat von votdev

The first thing to do is to find out which arguments must be set to get smartctl -x '/dev/sde' running successful. The next step is then to find a way to auto-detect your HBA and tell the OMV backend to append that necessary command args for devices that are attached to your HBA.

The command line should look like something mentioned here: https://www.smartmontools.org/…upported_RAID-Controllers

P.S.: I found various problems with this HBA

https://www.reddit.com/r/homel…e_smartctl_only_works_on/

https://forum.proxmox.com/thre…hp-p420i-and-smart.79669/

https://serverfault.com/questi…sd-drive-behind-a-smartar

Alles anzeigen

So I'm no IT expert by a long way. But so far.

If is use smartctl -a -d cciss,N /dev/sda I can get the SMART data. The /dev/sda is irrelevant except the command needs it as it doesn't seem to identify the drive. The actual drive is defined by the N with my drives being 0 to 11 (I suspect for the 25 bay SFF version it may run 0 to 24 but I only have a 12 bay LFF.)

Next step is to figure out how to identify the HBA. (Any hints greatly received as I'm about day 10 of linux)

Zitat von votdev

Hmmm, 11 disks does not really look like a home solution, but ok.

Here are the commands to be executed. I used /dev/sde here because i assume that this is attached to the HBA.

Code

$ cat /proc/partitions
$ udevadm info /dev/sda
$ udevadm info -q all -a /dev/sde
$ cat /sys/block/sde/device/model
$ cat /sys/block/sde/device/vendor
$ ls -alh /sys/block/sde
$ cat /sys/block/sde/device/../../../driver
$ ls -alh /sys/class/scsi_host

Please create a new feature request on GitHub and post the command outputs there, the forum is not meant to be used for that.

Hi,

I don't have an account with Github or have the slightest idea of how to use it, what its for or anything like that. How do I do what you keep saying and how does that help me?

Thanks.

Think I've raised a new bug report now. #959 if im reading/doing it right. THANK YOU

excellent support from votdev. All working now. I can't thank you enough for your patience with a linux and OMV noob.