Hello all.
I recently purchased 4 HC560 20TB data center hard drives. I have 4 SilverStone TS07 external USB cases 12v powered which have the Asmedia ASM1051E SATA to USB chip, connected to a Raspberry Pi4B running OMV6.
3 of the HDD gets recognised correctly on OMV while 1 of them do not. Unforntunately I do not have access to a SATA interface for further testing.
I have tried to swap the external cases and cables from 1 of the working HDD to the 1 of the unrecognised one. I have tried to run the unrecognised HDD as the only drive connected. None of them works.
The output of dmesg whenever I connect a working drive is as follows:
[ 495.262154] usb 2-1: new SuperSpeed USB device number 5 using xhci_hcd
[ 495.283137] usb 2-1: New USB device found, idVendor=174c, idProduct=55aa, bcdDevice= 1.00
[ 495.283218] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 495.283227] usb 2-1: Product: -TS07
[ 495.283233] usb 2-1: Manufacturer: SST
[ 495.283239] usb 2-1: SerialNumber: AA000000000159
[ 495.306588] scsi host0: uas
[ 495.307525] scsi 0:0:0:0: Direct-Access SST -TS07 0 PQ: 0 ANSI: 6
[ 495.309261] sd 0:0:0:0: Attached scsi generic sg0 type 0
[ 495.309575] sd 0:0:0:0: [sda] Spinning up disk...
[ 496.321687] ....................ready
[ 515.785014] sd 0:0:0:0: [sda] 39063650304 512-byte logical blocks: (20.0 TB/18.2 TiB)
[ 515.785028] sd 0:0:0:0: [sda] 4096-byte physical blocks
[ 515.785189] sd 0:0:0:0: [sda] Write Protect is off
[ 515.785196] sd 0:0:0:0: [sda] Mode Sense: 43 00 00 00
[ 515.785416] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[ 515.785820] sd 0:0:0:0: [sda] Preferred minimum I/O size 512 bytes not a multiple of physical block size (4096 bytes)
[ 515.785829] sd 0:0:0:0: [sda] Optimal transfer size 33553920 bytes not a multiple of physical block size (4096 bytes)
[ 515.801416] sd 0:0:0:0: [sda] Attached SCSI diskThe output of dmesg whenever I connect the unrecognised drive is as follows:
[ 316.084418] usb 2-2: new SuperSpeed USB device number 4 using xhci_hcd
[ 316.105648] usb 2-2: New USB device found, idVendor=174c, idProduct=55aa, bcdDevice= 1.00
[ 316.105661] usb 2-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 316.105666] usb 2-2: Product: -TS07
[ 316.105671] usb 2-2: Manufacturer: SST
[ 316.105676] usb 2-2: SerialNumber: AA00000000008D
[ 316.112568] scsi host1: uas
[ 316.113596] scsi 1:0:0:0: Direct-Access SST -TS07 0 PQ: 0 ANSI: 6
[ 316.115185] sd 1:0:0:0: Attached scsi generic sg1 type 0
[ 316.115535] sd 1:0:0:0: [sdb] Spinning up disk...
[ 317.120114] ........
[ 324.288415] sd 1:0:0:0: [sdb] Media removed, stopped polling
[ 324.288863] sd 1:0:0:0: [sdb] 0 512-byte logical blocks: (0 B/0 B)
[ 324.288874] sd 1:0:0:0: [sdb] 0-byte physical blocks
[ 324.290350] sd 1:0:0:0: [sdb] Test WP failed, assume Write Enabled
[ 324.290840] sd 1:0:0:0: [sdb] Asking for cache data failed
[ 324.290847] sd 1:0:0:0: [sdb] Assuming drive cache: write through
[ 324.291332] sd 1:0:0:0: [sdb] Preferred minimum I/O size 512 bytes not a multiple of physical block size (0 bytes)
[ 324.291341] sd 1:0:0:0: [sdb] Optimal transfer size 33553920 bytes not a multiple of physical block size (0 bytes)
[ 324.292112] sd 1:0:0:0: [sdb] Attached SCSI diskAs you see, at half the spinning disk operation, it gest halted and removed. The HDD "sounds" as it is working and gets somewhat warm as the working drives, but it does not show on fdisk or OMV disk GUI. The other 3 HDD works perfectly, they got all ext4 formatted and have them running. I assume the controller is ok but some mechanical component is not.
Do I have something left to test or should I already RMA it?
Thanks in advance.