Unable to get S.M.A.R.T stats using a USB NAS enclosure

  • Hello all,

    New to OMV and need some assistance with this issue. I have Qnap TR-004 NAS enclosure connected to a RPi4 with usb 3.0. Raid is disabled and the drives are individual.

    I am unable to get stats from S.M.A.R.T on the drives and I have read this seems to be an issue with USB NAS enclosures. I am not sure what steps to take at the moment or if there is alternative I can do.

    I want to make sure when I start backing up the drives there is no issues I could replicate.

    Thank you,


    • Official Post

    I think you will also hit a problem related to the duplicate serial number which is used by the kernel to create the devicefile name. Please have a look here how to fix that:

    RE: RPI4 Quad says hat


    You may also write an email to the enclosure manufactorer that they should not ship such erroneous hardware (crappy controller).

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