Photoprism shows as Running but the web page not accessible

GaoGao · 10. November 2022

Hi there,

I installed Photoprism as a plugin, not through Docker, under Debian 11, but I cannot access the web pages with a "refuse to connect" as if the port was not open. NMAP effectively does not show the Photoprism port open.
The plugin is see as running in OMV, Systemctl shows "pod-photoprism.service loaded active running Podman pod-photoprism.service", ss shows "tcp LISTEN 0 4096 0.0.0.0:2342 0.0.0.0: users:(("conmon",pid=166868,fd=5)). pstree -p show a conmom process with two sub-processes for the pid 166868, one of these subprocesses is "pause". All the other http services on this system are running fine. I am not familiar with podman, not enough to debug it and the standard Linux tools show nothing wrong. I am on a flat network, no firewall, no routing, no proxy. I even forced open the port in the Debian firewall. Any idea?

raulfg3 · 10. November 2022

do you reboot your NAS?, sometimes resolve the problem you describe.

GaoGao · 10. November 2022

Zitat von raulfg3

do you reboot your NAS?, sometimes resolve the problem you describe.

Of course, I have been on this problem for about a month. Sometime I can access it for a few minutes, then it disconnects. I suspect some resource issues, like a memory leak but I found nothing obvious. I tried to restart the service, to change the port, to use different browsers... This is really specific to Photoprism<. the Filebrowser plugin is working fine, I have no trouble accessing the OMW GUI, SSH, SMB, DNLA... No error linked to Photoprism in the log.

GaoGao · 14. November 2022

Zitat von raulfg3

do you reboot your NAS?, sometimes resolve the problem you describe.

I found the issue but not sure I can fix it. My system, an Odroid HC4, have the minimum recommended RAM (4Gbs) and the swap partition is too small. When Photoprism reach the maximum of 90% of the RAM, when I am trying to index a large set of RAW image, the Kernel kill the Photoprism process. I can either increase the swap partition to the recommended 4Ggs, but on a SD card it will be probably very slow and a SD card is not supposed to handle a large number of constants write operations, or I can decrease the Photoprism parameter "PHOTOPRISM_WORKERS" (still looking in what file this parameter is on the Photoprism plug-in implementation of OMV). I am in Raid 1, so the HDD are not available for swap

kamyl · 2. April 2024

I have the same situation. Everything is OK, required services are UP, port 2342 is OPEN, but i'm not able to open the site dedicated forPhotoPrism.

Has anyone managed to solve this problem so far?

Version 7.0.5-1 (Sandworm)

Processor Raspberry Pi 5 Model B Rev 1.0

Kernel Linux 6.6.20+rpt-rpi-2712

Code

systemctl status pod-photoprism.service
● pod-photoprism.service - Podman pod-photoprism.service
Loaded: loaded (/etc/systemd/system/pod-photoprism.service; enabled; preset: enabled)
Active: active (running) since Sun 2024-04-07 12:52:11 CEST; 3s ago
Process: 221903 ExecStartPre=/bin/rm -f /run/pod-photoprism.pid /run/pod-photoprism.pod-id (code=exited, status=0/SUCCESS)
Process: 221905 ExecStartPre=/usr/bin/podman pod create --infra-conmon-pidfile /run/pod-photoprism.pid --pod-id-file /run/pod-photoprism.pod-id --name=photoprism -p 2342:2342 --replace (code=exited, status=0/SUCCESS)
Process: 221940 ExecStart=/usr/bin/podman pod start --pod-id-file /run/pod-photoprism.pod-id (code=exited, status=0/SUCCESS)
Main PID: 222059 (conmon)
Tasks: 1 (limit: 9256)
CPU: 267ms
CGroup: /system.slice/pod-photoprism.service
└─222059 /usr/bin/conmon --api-version 1 -c 99cdc4d5540d7521a41a4219253a7c4972860a7ffdd56b77bbcf2cb4345019b1 -u 99cdc4d5540d7521a41a4219253a7c4972860a7ffdd56b77bbcf2cb4345019b1 -r /usr/bin/crun -b /var/lib/containers/storag>

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opsapo · 2. April 2024

I think more information is needed., because not even the OMV version is stated.

Regarding the network open, can you try establishing a connection to the port using telnet/nc ?

votdev · 2. April 2024

Please have a look at the openmediavault-k8s Kubernetes plugin and use the PhotoPrism recipe to install this app. The standalone plugin based on Podman makes more troubles than it helps. Debugging problems is not trivial.

kamyl · 7. April 2024

I don't understand that answer.

If someone has prepared a ready plugin for installing PhotoPrism, it should simply work after installing it. Otherwise, this plugin should be removed from the plugin list and no one will use it.

votdev · 7. April 2024

Zitat von kamyl

I don't understand that answer.
If someone has prepared a ready plugin for installing PhotoPrism, it should simply work after installing it. Otherwise, this plugin should be removed from the plugin list and no one will use it.

The plugin is working. I always get it running when I install it. I can not reproduce the errors that some users have.

If there are problems and I can not reproduce it, then the community should provide a fix because this is how open source works. Nobody is paying me to fix your problems in my spare time.

raulfg3 · 7. April 2024

Zitat von kamyl

I don't understand that answer.
If someone has prepared a ready plugin for installing PhotoPrism, it should simply work after installing it. Otherwise, this plugin should be removed from the plugin list and no one will use it.

You can install via docker instead and have full control of it : https://docs.photoprism.app/getting-started/docker-compose/

https://dl.photoprism.org/docker/docker-compose.yml

there are other less complicated dockers, i use:

Code

networks:
  my-net:
    external: true
services:
  pigallery2:
    image: bpatrik/pigallery2:latest
    container_name: pigallery2
    networks:
      my-net:
    environment:
      - PUID=$PUID
      - PGID=$PGID
      - TZ=$TZ
      - NODE_ENV=production # set to 'debug' for full debug logging
    volumes:
      - CHANGE_TO_COMPOSE_DATA_PATH/pigallery:/app/data/config # CHANGE ME
      - db-data:/app/data/db
      - $Fotos:/app/data/images:ro # SKIP_BACKUP, ':ro' means read-only
      - $Temp/pigallery:/app/data/tmp # SKIP_BACKUP
    ports:
      - 82:80
    restart: always

volumes:
  db-data:

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Photoprism shows as Running but the web page not accessible

ryecoaaron 10. November 2022

Jetzt mitmachen!

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