Solved: Immich error 500

Majika · 11. April 2023

Hi. (I speek english poor, sorry)
I have an OMV server, it has been working for about 1 year.
After installing Immich I get error 500.

Can somebody help me?

Code

Immich_server Log:
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RoutesResolver] UserController {/user}: +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user, GET} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user/info/:userId, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user/me, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user, POST} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user/count, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user/:userId, DELETE} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user/:userId/restore, POST} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user, PUT} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user/profile-image, POST} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/user/profile-image/:userId, GET} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RoutesResolver] AssetController {/asset}: +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/upload, POST} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/download/:assetId, GET} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/download-files, POST} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/download-library, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/file/:assetId, GET} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/thumbnail/:assetId, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/curated-objects, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/curated-locations, GET} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/search-terms, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/search, POST} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/count-by-time-bucket, POST} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/count-by-user-id, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/time-bucket, POST} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/:deviceId, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/assetById/:assetId, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/:assetId, PUT} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset, DELETE} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/check, POST} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/exist, POST} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/shared-link, POST} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/shared-link/add, PATCH} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/asset/shared-link/remove, PATCH} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RoutesResolver] TagController {/tag}: +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/tag, POST} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/tag, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/tag/:id, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/tag/:id, PATCH} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/tag/:id, DELETE} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RoutesResolver] AlbumController {/album}: +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/count-by-user-id, GET} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album, POST} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/:albumId/users, PUT} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/:albumId/assets, PUT} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/:albumId, GET} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/:albumId/assets, DELETE} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/:albumId, DELETE} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/:albumId/user/:userId, DELETE} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/:albumId, PATCH} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/:albumId/download, GET} route +2ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [RouterExplorer] Mapped {/album/create-shared-link, POST} route +1ms
[Nest] 1  - 04/11/2023, 9:45:00 AM     LOG [SearchService] Running bootstrap
Request #1681206300273: Request to Node 0 failed due to "ENOTFOUND getaddrinfo ENOTFOUND typesense"
Request #1681206300273: Sleeping for 4s and then retrying request...
Request #1681206300273: Request to Node 0 failed due to "ENOTFOUND getaddrinfo ENOTFOUND typesense"
Request #1681206300273: Sleeping for 4s and then retrying request...
Request #1681206300273: Request to Node 0 failed due to "ENOTFOUND getaddrinfo ENOTFOUND typesense"
Request #1681206300273: Sleeping for 4s and then retrying request...
Request #1681206300273: Request to Node 0 failed due to "ENOTFOUND getaddrinfo ENOTFOUND typesense"
Request #1681206300273: Sleeping for 4s and then retrying request...
Request #1681206300273: Request to Node 0 failed due to "ENOTFOUND getaddrinfo ENOTFOUND typesense"
Request #1681206300273: Sleeping for 4s and then retrying request...
Request #1681206300273: Request to Node 0 failed due to "ENOTFOUND getaddrinfo ENOTFOUND typesense"
Request #1681206300273: Sleeping for 4s and then retrying request...
Request #1681206300273: Request to Node 0 failed due to "ECONNREFUSED connect ECONNREFUSED 172.20.0.7:8108"
Request #1681206300273: Sleeping for 4s and then retrying request...

Alles anzeigen

chente · 11. April 2023

Zitat von Majika

After installing Immich I get error 500.

How did you install immich?

Majika · 11. April 2023

Zitat von chente

How did you install immich?

according to the instructions on github (the same here)

My .env <- sample.env from github, change only UploadLocation.
docker-compose.yml also the sample from github.

chente · 11. April 2023

Zitat von Majika

according to the instructions on github (the same here)

My .env <- sample.env from github, change only UploadLocation.
docker-compose.yml also the sample from github.

So that someone can help you you should publish your stack. Skip sensitive data. Use a code box (button </> in the top menu of the forum).

Majika · 11. April 2023

Zitat von chente

So that someone can help you you should publish your stack. Skip sensitive data. Use a code box (button </> in the top menu of the forum).

what is a stack? Compose file? Here is .env,

Code

###################################################################################
# Database
###################################################################################


DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_PASSWORD=postgres
DB_DATABASE_NAME=immich


# Optional Database settings:
# DB_PORT=5432


###################################################################################
# Redis
###################################################################################


REDIS_HOSTNAME=immich_redis


# REDIS_URL will be used to pass custom options to ioredis.
# Example for Sentinel
# {"sentinels":[{"host":"redis-sentinel-node-0","port":26379},{"host":"redis-sentinel-node-1","port":26379},{"host":"redis-sentinel-node-2","port":26379}],"name":"redis-sentinel"}
# REDIS_URL=ioredis://eyJzZW50aW5lbHMiOlt7Imhvc3QiOiJyZWRpcy1zZW50aW5lbDEiLCJwb3J0IjoyNjM3OX0seyJob3N0IjoicmVkaXMtc2VudGluZWwyIiwicG9ydCI6MjYzNzl9XSwibmFtZSI6Im15bWFzdGVyIn0=


# Optional Redis settings:


# Note: these parameters are not automatically passed to the Redis Container
# to do so, please edit the docker-compose.yml file as well. Redis is not configured
# via environment variables, only redis.conf or the command line


# REDIS_PORT=6379
# REDIS_DBINDEX=0
# REDIS_USERNAME=
# REDIS_PASSWORD=
# REDIS_SOCKET=


###################################################################################
# Upload File Location
#
# This is the location where uploaded files are stored.
###################################################################################


UPLOAD_LOCATION=/dockers/Photos




###################################################################################
# Typesense
###################################################################################
TYPESENSE_API_KEY=some-random-text
# TYPESENSE_ENABLED=false
# TYPESENSE_URL uses base64 encoding for the nodes json.
# Example JSON that was used:
# [
#      { 'host': 'typesense-1.example.net', 'port': '443', 'protocol': 'https' },
#      { 'host': 'typesense-2.example.net', 'port': '443', 'protocol': 'https' },
#      { 'host': 'typesense-3.example.net', 'port': '443', 'protocol': 'https' },
#  ]
# TYPESENSE_URL=ha://WwogICAgeyAnaG9zdCc6ICd0eXBlc2Vuc2UtMS5leGFtcGxlLm5ldCcsICdwb3J0JzogJzQ0MycsICdwcm90b2NvbCc6ICdodHRwcycgfSwKICAgIHsgJ2hvc3QnOiAndHlwZXNlbnNlLTIuZXhhbXBsZS5uZXQnLCAncG9ydCc6ICc0NDMnLCAncHJvdG9jb2wnOiAnaHR0cHMnIH0sCiAgICB7ICdob3N0JzogJ3R5cGVzZW5zZS0zLmV4YW1wbGUubmV0JywgJ3BvcnQnOiAnNDQzJywgJ3Byb3RvY29sJzogJ2h0dHBzJyB9LApd


###################################################################################
# Reverse Geocoding
#
# Reverse geocoding is done locally which has a small impact on memory usage
# This memory usage can be altered by changing the REVERSE_GEOCODING_PRECISION variable
# This ranges from 0-3 with 3 being the most precise
# 3 - Cities > 500 population: ~200MB RAM
# 2 - Cities > 1000 population: ~150MB RAM
# 1 - Cities > 5000 population: ~80MB RAM
# 0 - Cities > 15000 population: ~40MB RAM
####################################################################################


# DISABLE_REVERSE_GEOCODING=false
# REVERSE_GEOCODING_PRECISION=3


####################################################################################
# WEB - Optional
#
# Custom message on the login page, should be written in HTML form.
# For example:
# PUBLIC_LOGIN_PAGE_MESSAGE="This is a demo instance of Immich.<br><br>Email: <i>demo@demo.de</i><br>Password: <i>demo</i>"
####################################################################################


PUBLIC_LOGIN_PAGE_MESSAGE=


####################################################################################
# Alternative Service Addresses - Optional
#
# This is an advanced feature for users who may be running their immich services on different hosts.
# It will not change which address or port that services bind to within their containers, but it will change where other services look for their peers.
# Note: immich-microservices is bound to 3002, but no references are made
####################################################################################


IMMICH_WEB_URL=http://immich-web:3000
IMMICH_SERVER_URL=http://immich-server:3001
IMMICH_MACHINE_LEARNING_URL=http://immich-machine-learning:3003


####################################################################################
# Alternative API's External Address - Optional
#
# This is an advanced feature used to control the public server endpoint returned to clients during Well-known discovery.
# You should only use this if you want mobile apps to access the immich API over a custom URL. Do not include trailing slash.
# NOTE: At this time, the web app will not be affected by this setting and will continue to use the relative path: /api
# Examples: http://localhost:3001, http://immich-api.example.com, etc
####################################################################################


#IMMICH_API_URL_EXTERNAL=http://localhost:3001

Alles anzeigen

And yml:

Code

version: "3.8"


services:
immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:release
entrypoint: ["/bin/sh", "./start-server.sh"]
volumes:
- ${UPLOAD_LOCATION}:/usr/src/app/upload
env_file:
- .env
depends_on:
- redis
- database
- typesense
restart: always


immich-microservices:
container_name: immich_microservices
image: ghcr.io/immich-app/immich-server:release
entrypoint: ["/bin/sh", "./start-microservices.sh"]
volumes:
- ${UPLOAD_LOCATION}:/usr/src/app/upload
env_file:
- .env
depends_on:
- redis
- database
- typesense
restart: always


immich-machine-learning:
container_name: immich_machine_learning
image: ghcr.io/immich-app/immich-machine-learning:release
volumes:
- ${UPLOAD_LOCATION}:/usr/src/app/upload
- model-cache:/cache
env_file:
- .env
restart: always


immich-web:
container_name: immich_web
image: ghcr.io/immich-app/immich-web:release
entrypoint: ["/bin/sh", "./entrypoint.sh"]
env_file:
- .env
restart: always


typesense:
container_name: immich_typesense
image: typesense/typesense:0.24.0
environment:
- TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
- TYPESENSE_DATA_DIR=/data
logging:
driver: none
volumes:
- tsdata:/data
restart: always


redis:
container_name: immich_redis
image: redis:6.2
restart: always


database:
container_name: immich_postgres
image: postgres:14
env_file:
- .env
environment:
POSTGRES_PASSWORD: ${DB_PASSWORD}
POSTGRES_USER: ${DB_USERNAME}
POSTGRES_DB: ${DB_DATABASE_NAME}
PG_DATA: /var/lib/postgresql/data
volumes:
- pgdata:/var/lib/postgresql/data
restart: always


immich-proxy:
container_name: immich_proxy
image: ghcr.io/immich-app/immich-proxy:release
environment:
# Make sure these values get passed through from the env file
- IMMICH_SERVER_URL
- IMMICH_WEB_URL
ports:
- 2283:8080
logging:
driver: none
depends_on:
- immich-server
restart: always


volumes:
pgdata:
model-cache:
tsdata:

Alles anzeigen

Majika · 13. April 2023

Zitat von Majika
Code
...
Nobody?

geaves · 13. April 2023

I don't use this but the error suggests that you have not set/created an upload location with a directory with it's full path to replace the $(upload location) within the .yml file.

Also the guide on here uses portianer to deploy immich rather than deployment via cli

Chipwingg the immich guide needs updating one of the links no longer works (the .env github link) and there appears to be a change in the immich docs in respect of portainer

Majika · 13. April 2023

I did this: https://immich.app/docs/install/portainer

Chipwingg wrote the same here:

"...

Copy all of the text. I am not going to include it here just in case it gets updated.

In portainer, create a new stack. Paste the yml into the editor, but do not edit anything in it.

...

"

the 500 error is the authorization issue, as far as I know... But I don't know where to set it... PUID=1000 (this is I'm) and PGID=100 (this is user group) - the other programs work fine (pl. Piwigo, Jellyfin - but I do not like )

geaves · 13. April 2023

As the issue appears to be related to typesense you might be best placed to ask either on their discord channel or post an issue on github, unless someone comes along who is actively using this on the forum.

chente · 13. April 2023

Zitat von Majika

Paste the yml into the editor, but do not edit anything in it.

This is a mistake. At the very least you should edit your volumes, and I'm sure there are more things you should edit in such a long yml, I haven't read it, but it's very long.

Maybe this will help you. [How to] Docker in OMV

Majika · 14. April 2023

chente of course my volume has been replaced - That's 1 line...

geaves I did try on github, the omv is unknown to them....

But I will try on discord, I will install it...

geaves · 14. April 2023

Zitat von Majika

I did try on github, the omv is unknown to them.

OMV is not the issue, being unknown to them is irrelevant, omv is based on debian, your error appears to be related to typesense as per the log you posted

The thing is a 500 error is very general and can be difficult to pin down, looking at github there have been references to a 500 error which for those appeared to be related a search within the GUI of immich

Majika · 16. April 2023

Yes! I have answer:

Your CPU doesn't support some instructions that are required by typesense. You can comment it out from the docker-compose.yml and set TYPESENSE_ENABLED=false to disable it.

I pull the line in the ".env" file.

Chipwingg · 17. April 2023

Zitat von geaves

I don't use this but the error suggests that you have not set/created an upload location with a directory with it's full path to replace the $(upload location) within the .yml file.

Also the guide on here uses portianer to deploy immich rather than deployment via cli

Chipwingg the immich guide needs updating one of the links no longer works (the .env github link) and there appears to be a change in the immich docs in respect of portainer

I will update it. Immich does have good docs for installing in portainer now, I think I will delete the first part and direct people to immich, and keep the reverse proxy section.

ryecoaaron · 17. April 2023

I just added an immich example to the compose plugin. It uses the docker-compose file and env example from their repo. Just need to change settings in the environment section.

geaves · 17. April 2023

Zitat von Chipwingg

I will update it

Based upon the OP's issue, which was typesense is it worth adding an addendum in respect of that and the possible fix

kdw2060 · 26. Mai 2024

Hi ryecoaaron , if I understand correctly you maintain the OMV docker compose plugin? May I suggest you update the example compose files for Immich to make installation easier for other users?

I just finished setting up Immich, but ran into some issues (Immich wouldn't start / keep crashing). After debugging and reading up on the Immich documentation I found it was due to the example file no longer being up to date with recent versions of Immich.

You can find the latest compose file to base your example on here: https://github.com/immich-app/…wnload/docker-compose.yml

Main differences are:

The immich-web and immich-proxy parts must be removed
some configuration-options of the other parts have changed, most notably the image for immich_postgres (app won't run if this is still pointing to the earlier used image)

Next to those necessary changes, I think it would be useful to include a commented example of how to load an external library under volumes too as most users are likely to want to use Immich with an existing photo library / backup on their system. For instance I use - ${EXTERNAL_PATH}:/usr/src/app/external in the server and microservices section with ${EXTERNAL_PATH} pointing to a folder on my system in the environment file.

ryecoaaron · 26. Mai 2024

Zitat von kdw2060

f I understand correctly you maintain the OMV docker compose plugin? May I suggest you update the example compose files for Immich to make installation easier for other users?

I do maintain the plugin but not every compose file. Immich might actually be a compose example that shouldn't be an example if it is changes this often. I don't use Immich and don't know the best practices. Since the plugin has the "Add from URL" option, that would be just as easy to use.

Solved: Immich error 500

Majika 16. April 2023

geaves 16. April 2023

geaves 16. April 2023

Jetzt mitmachen!

Tags