Openmedievault 6 has random crashes that force a manual restart

Hello everyone,

I am a fairly new user of openmediavault 6 and currently I have an issue that I am not able to solve on my own so I m hoping to get some help in this forum.

Regarding my issue, as I wrote in the title I get seemingly random crashes on my openmediavault 6 machine.

Once a crash happened I am not able to interact with the server in any possible way.

What I mean with this is that I

1) Cant log into it through SSH

2) Cant access the gui from a browser

Another thing to note, once the crash happened, the physical computer itself is still running and is not turned off.

The only solution for me at the moment is to walk downstairs to my server, force shutdown it, and start it again which I dont like especially if I think about the Health of my HDDs.

Here are a few informations about my server:

CPU: AMD Ryzen 7 1700 Eight-Core Processor

RAM: 16GB Corsair Vengeance DDR4

OMV version: 6.9.11-4 (Shaitan)

Kernel: Linux 6.1.0-0.deb11.13-amd64

As I mentioned in the beginning I am fairly new to this just as I am in posting issues, so if I missed any important stuff please tell me so I can add it!

Thanks for all the help in advance!

Hi and thanks for your reply!

Which tool are you using to create the backup?

Oh I see, no I am not using that but which logs did you check and how did you do that exactly?
Maybe I can find something useful in my own logs.

So far I couldn't find anything in my logs

Maybe I have to try and reinstall it as well but I don't want to lose all of my setup progress

So apparently I solved my problem by disabling the cstates of my CPU in the bios. Ever since I did that I don't have the random crashes/freezes anymore.