Urbackup - (err_cannot_create_subdir). Permission denied (code: 13)

Hello,

my urbackup source path is not available any more because the HDD witch contained the share died. So now the lesson is learned an i bought two Hdds, an setup an Raid1 array in OMV.

Same setup as last time i change the path in Urbackup to /srv/dev-disk-by-label-Backups - Under Filsystems --> Label the Raid1array is called "Backups".

Now im getting an error in Urbackup -->:

"The directory where UrBackup will save backups is inaccessible. Please fix that by modifying this folder in 'Settings' or by giving UrBackup rights to access this directory. (err_cannot_create_subdir). Permission denied (code: 13)"

When i change the path to: /srv/dev-disk-by-label-Backups/urbackup

Detailed error info:

Can access /
Can access /srv
Cannot access /srv/dev-disk-by-label-Backups7urbackup. No such file or directory (code: 2)

Im not sure way there is now a permission issue?

Openmediavault v:4.1.35-1

urbackup v:2.4.12

best regards

Hello,

i installed Urbackup via the OMV-extras - should there be a user Urbackup?

I think i found it

Same problem as before - i restarted the server twice:

The directory where UrBackup will save backups is inaccessible. Please fix that by modifying this folder in 'Settings' or by giving UrBackup rights to access this directory. (err_folder_not_found). No such file or directory (code: 2)

Detailed error info:

Can access /
Can access /srv
Can access /srv/dev-disk-by-label-Backups
Cannot access /srv/dev-disk-by-label-Backups/Files. No such file or directory (code: 2)

Quote from macom

Not sure how the plugin works. You can check in the GUI of OMV.

If not post the output of

from CLI. This will tell us if the user exists and which group he is member of.

Code

id urbackup
uid=114(urbackup) gid=118(urbackup) groups=118(urbackup)

Also post the output of

Code

[tt]ls -al PathToFolderBackup[/tt] so we can see the ownership and permission of the backup folder

Code

sudo ls -al /srv/dev-disk-by-label-Backups/
total 20
drwxrwxrwx  1 root     root       74 Apr  5 09:05 .
drwxr-xr-x  5 root     root     4096 Apr  3 17:21 ..
drwxrwxrwx  1 urbackup urbackup    0 Apr  5 08:31 clients
drwxrwsr--+ 1 root     urbackup   50 Apr  5 08:40 Raid1Backups
drwxrwxrwx  1 urbackup urbackup    0 Apr  5 09:05 urbackup_tmp_files

The user has r+w rights but when i expand the path /srv/dev-disk-by-label-Backups/Files - suddenly there is no directory any more

error output - "No such file or directory"

Display More

I tried :

Cannot access /srv/dev-disk-by-label-Backups/urbackup. No such file or directory (code: 2)

Cannot access /srv/dev-disk-by-label-Backups/Files. No such file or directory (code: 2)

Every time i give a path to a folder(which exists under the path) im getting this error so, i thought no Folder - im not getting an error but urback can`t write because when i trigger an backup nothings happens. There must be a write issue.

HINT: The share is a Raid1 (/srv/dev-disk-by-label-Backups/***) and is accessible via SMB

I found the solution it was a wrong path indeed: Thats the correct one:

/srv/dev-disk-by-label-Backups/Raid1Backups/Files

But if you add a sub folder you must run the ACL option do add the r+w flag:

"Shared Folders":

After that klick on Apply.This is setting the r+w access.

I guidline on how the path works:

/srv/dev-disk-by-label-Backups/Raid1Backups/Files

Backups is set under: "Shared Folders" - Devices - in my case its called Backups

Raid1Backups is set under: "SMB/CFIS" - "Shared Folder" - in my case its called Raid1Backups

If you reinstalled urbackup you need to uninstall install the client because the PGP keys are now new. If you dont you get an error Client rejected.

In the Urbackup config window, add the client ip adress and click on the Checkbox (when the client is added) after that go to withe Selected an do y fully File and IMG backup.

Im guessing i did set the write permission last time in the shell an then forgot.......