HI guys,
i got an SMART issue with my new WD 8TB Elements USB drive on OMV6
I already did this with the specific data for the drive.
echo "options usb-storage quirks=0bc2:231a:u,0bc2:2322:u,0bc2:2321:u" >> /etc/modprobe.d/usb-storage-quirks.conf
update-initramfs -u
rebootbut unfortunately i still get this error
Can anyone help me out?
regards and thank you so much 
gkhar2
Hello guys,
is there really nobody, who dealt with that WD Elements to get SMART working?
thanks and regards
gkhar2
I am not at all an expert in this, but heres what I would do just to make sure everything is as it should be...
1) Check if the disk is successfully recognized by your server, you can search through the output of this command
sudo fdisk -l2) Check if the smart services are running
Zitatsystemctl status smartmontools.service
systemctl status smartd.service
3) Start them if necessary (and enable)
Zitatsystemctl start smartmontools.service
systemctl start smartd.service
systemctl enable smartmontools.service
systemctl enable smartd.service
4) Reboot (just for good measure)
5) check output of "sudo smartctl -a /dev/sdx" (with x being the wd disk) and see if it works and gives back results
6) Check in WebGUI if smart monitoring is enabled
7) Check in WebGUI if you can view the smart details
Alles anzeigenHello guys,
is there really nobody, who dealt with that WD Elements to get SMART working?
thanks and regards
gkhar2
Not supported according to:
I have several WD Element drives (12 and 14TB) that I have shucked and installed the bare drives into my server. SMART is supported by the bare drives but not supported by the USB to SATA controller.
I am using the wd elements 12TB and I do have SMART via USB. Maybe it is not supported on smaller ones.
You could try taking a look at the inside model, it is easy to get the casing away without damage. Just look up some youtube videos. Then google the model of your disk
I am using the wd elements 12TB and I do have SMART via USB. Maybe it is not supported on smaller ones
It depends on the SATA to USB bridge. Bridges may not be the same between models and they can even be different, with the same model, over time. Unfortunately, since USB drives tend to be consumer items, the big drive makers don't feel obligated to publish detailed spec's on the SATA to USB bridge used.
That´s depressing. Thought, the WD Elements are a good USB-backup option.
It's still usable as it is. Rsync works very well with USB connected drives.
Here's a video of how to -> shuck the drive, if you want to go that way.
if its new you can also just send it back and get another one? I tend to avoid that, usually, but if nothing helps...
Hi geaves,
thanks for the link.
On that site it says, that WD Elements 8TB is supported.
| VID: 1058, PID: 25A3 | WD Elements 8 TB |  Yes | 5.40 |
Now i am completely lost.
So it supports SMART over USB, but Debian is unable to detect it?
So is it a software issue in Debian?
regards
gkhar2
So it supports SMART over USB, but Debian is unable to detect it
Sorry no, it supports hdsentinal which you can use as alternative, but it's not going to display in OMV's GUI it's a cli tool, the issue is the usb to sata bridge in the enclosure, it's not able to pass ata commands to the OS.
Here's a video of how to -> shuck the drive, if you want to go that way.
If you go this route, see which chip is in use on the board of the Elements (not the one on the disk)
Would like to know which brand && model is there.
forum.openmediavault.org/wsc/index.php?attachment/27170/
If it's an ASMedia, Elan, JMicron or whatever, maybe all it needs is a firmware flash.
I won't give here instructions on how to do this, am only curious which chip it has, 
Hi guys,
just to let you know. With the latest update on omv, it seems to work. no more error-messages.
thanks and best regards
gkhar2
Hi guys,
just to let you know. With the latest update on omv, it seems to work. no more error-messages.
thanks and best regards
Well, in a year there can be a lot of changes in any operating system
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